Restaurant Shift Leader

2 weeks ago

Jakarta, Indonesia Kanmo Group Full time

**Responsibilities**:

- To be responsible of your attendance 5 minutes before your schedule times
- Well grooming, clean and tidy uniform including shine shoe
- To responsible that the service is at all times performed in a professional manner and to the style as Specified by the standard operational procedure.
- To be fully conversant with every food and beverages product dish in the restaurant and the provide explanations if requested
- To make sure that company policy and the vision Statement are followed and utilized at all times
- To supervise mise en place, cleaning and service in the restaurant are correct distribution to the standard set by the company
- To ensure that the billing procedure is through, correct of each guest consume
- To ensure that all tasks set are completed in the time allocated and to the standard set by the company
- To responsible room service order and delivery to the standard laid by company procedure
- To pick up telephone quickly to deal with guest/staff enquiries in a professional manner
- To ensure and has an outstanding knowledge about POS System
- To ensure that all dishes are transported to the restaurant is clear, clean through the sanitation and hygiene standard
- To report all the comment, complain or any other feedback from the guests to the restaurant manager
- To be ensuring the station are ready for service
- To be aware of the location of each room in the residence and the quickest way to reach them To ensure that all food or beverages box that taken to the room are checked before being delivered
- To assist the restaurant manager and his assistant in all preparation and presentation of training programs, briefings and SOP’s
- To report, monitor or handle disciplinary matter
- To ensure that restaurant and room service are maintained if high quality standard
- To be fully aware of fire safety procedure & Health safety regulation procedure.

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