Customer Service

18 jam yang lalu

Kota Bandung, Jawa Barat, Indonesia Remote Freelance Jarak jauh Penuh waktu Rp 21 - Rp 41 Kontrak

Resolve inquiries and platform issues raised by users, hosts, and agencies.

Understand and accurately communicate platform policies, including event rules, revenue settlements, and violation handling.

Collect user feedback and suggestions, and promptly report unusual issues to the team.

Communicate effectively with users in daily interactions to improve service quality and user satisfaction.

Qualifications

Resident of Indonesia; Available for part-time work.

Familiar with social/voice/live-stream products; Customer service experience is preferred.

Service-oriented, patient, and professional in all work situations.