Customer Service
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Resolve inquiries and platform issues raised by users, hosts, and agencies.
Understand and accurately communicate platform policies, including event rules, revenue settlements, and violation handling.
Collect user feedback and suggestions, and promptly report unusual issues to the team.
Communicate effectively with users in daily interactions to improve service quality and user satisfaction.
Qualifications
Resident of Indonesia; Available for part-time work.
Familiar with social/voice/live-stream products; Customer service experience is preferred.
Service-oriented, patient, and professional in all work situations.