chief operating officer
1 week ago
Sebagai Chief Operating Officer (COO) untuk perusahaan retail dan F&B, Anda akan bertanggung jawab untuk mengawasi semua operasional perusahaan, dengan fokus pada ekspansi cabang, pengelolaan suplai chain, dan implementasi prosedur standar operasional (SOP). Anda akan memimpin tim dalam menciptakan strategi pertumbuhan yang berkelanjutan dan mengelola operasi untuk memastikan kualitas, efisiensi, dan kepuasan pelanggan di seluruh jaringan cabang.
Tanggung Jawab Utama:- Memimpin proses ekspansi untuk membuka hingga 200 cabang di berbagai lokasi.
- Merancang dan mengimplementasikan strategi ekspansi dengan mempertimbangkan analisis pasar, lokasi strategis, dan kebutuhan konsumen.
- Mengkoordinasikan semua aspek terkait pembukaan cabang baru, mulai dari perencanaan hingga operasional berjalan dengan lancar.
- Bekerja sama dengan tim pengembangan bisnis, pemasaran, dan manajemen lokal untuk memastikan keberhasilan setiap pembukaan cabang baru.
- Berkolaborasi dengan tim pengadaan dan pemasok untuk menjaga kestabilan pasokan dan memastikan kualitas produk tetap terjaga.
- Menyusun strategi untuk mengoptimalkan biaya dan efisiensi operasional di sepanjang rantai pasokan.
- Menyusun rencana kontinjensi untuk menangani potensi masalah dalam suplai chain dan meminimalkan dampaknya terhadap operasi.
- Memastikan semua cabang dan tim operasional mengikuti prosedur standar yang ditetapkan untuk menjaga konsistensi layanan dan kualitas produk.
- Melakukan review rutin terhadap SOP yang ada untuk memastikan relevansi dan efektivitas dalam menghadapi perubahan pasar atau kondisi bisnis.
- Melakukan audit operasional secara rutin di seluruh cabang untuk memastikan semua standar kualitas dan SOP dipatuhi.
- Mengidentifikasi peluang untuk perbaikan dalam efisiensi operasional dan implementasi prosedur yang lebih baik.
- Menerapkan sistem pengawasan dan pelaporan yang efektif untuk memastikan kinerja cabang sesuai dengan target yang telah ditetapkan.
- Memimpin tim manajer operasional dan memberikan dukungan dalam pengambilan keputusan strategis.
- Mengembangkan dan memotivasi tim untuk mencapai tujuan perusahaan dan standar operasional yang tinggi.
- Pendidikan minimal S1 diutamakan S2 dibidang Management dan Bisnis.
- Bidang keahlian diutamakan di bidang Manajemen Bisnis, Operasional, atau bidang terkait.
- Pengalaman minimal 10 tahun di posisi manajerial senior dalam industri retail dan F&B.
- Pengalaman terbukti membuka dan mengelola lebih dari 100 cabang tersebar di berbagai kota.
- Pemahaman mendalam mengenai Supply Chain Management dan Logistics.
- Kemampuan untuk menyusun dan mengimplementasikan SOP secara efektif.
- Strong Leadership dengan kemampuan manajerial yang kuat dan keterampilan dalam memimpin SDM dalam jumlah besar dan multinasional minimal 500 SDM.
- Kemampuan membina kerjasama dengan mitra kerja (vendor) dengan kemampuan negosiasi.
- Kemampuan komunikasi yang sangat baik, baik secara lisan maupun tulisan.
- Berorientasi pada hasil dan berfokus pada efisiensi serta peningkatan kualitas.
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