Senior Consultant

3 weeks ago

Jakarta, Jakarta, Indonesia Konsultan (Teknologi Informasi & Komunikasi) Full time
Senior Consultant - AMS SuccessFactors - Employee Central Core/Time Tracking

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now

  • You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
    • To render 2nd level AMS support by performing in-depth production incident (simple to medium level complexity) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
    • To collaborate with Developer to deliver simple to medium complexity enhancements within the agreed timeframe and with quality.
    • To provide progress and status reports at regular intervals to the Client.
    • To escalate and inform the Service Delivery Manager (SDM) and/or the Team Lead, as early as possible, of any impending slippage in the delivery dates, aging tickets, or any matters likely to impede the service level of the contract.
    • To maintain documentation according to firm standards, best practices, and standard operating procedures.
    • To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client's IT policies that applies.
    • To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
  • You may be assigned as part of project team member to implement the application. In this role, you are expected
    • To support the project teams in delivery of our solution applications and in development of work products that addresses our clients' business needs and help achieve their strategic goals.
    • To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
  • You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
  • You will uphold the firm's standards and ethos in working with fellow team members and in your interactions with the clients.
  • You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people, and the communities. Additionally, Analysts/Senior Analyst/Consultant across our Firm are expected to:

  • Demonstrate a strong commitment to personal learning and development.
  • Understand how our daily work contributes to the priorities of the team and business.
  • Understand the set expectations and demonstrate accountability in keeping personal performance on track.
  • Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
  • Demonstrate an appreciation for working with others.
  • Understand what is fundamental to Deloitte's success as a business.
  • Demonstrate integrity and an awareness of strengths, differences, and personal impact.
  • Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

  • Senior Consultant: Have at least 2 - 5 years' experience working withSAP SuccessFactors AMS - focus on Employee Central (EC) - Core/ Time Tracking/ Time Off. We open for SAP S/4HANA or SAP ECC or SAP SuccessFactors or Oracle or Concur as a support team lead/member, implementation team lead/member of the application.
  • Candidates with 1 - 2 years' experience supporting an ERP application other than the above may also be considered for lower level position.
  • Have basic knowledge of integration to other related modules/sub-modules of the above applications to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
  • Have experience in delivering solutions on cloud or on-premise platforms.
  • Have experience working on traditional waterfall and/or Agile delivery approach.
  • Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g. PMP, PRINCE or Agile) or DevOps is an added advantage.
  • Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
  • Good analytical thinking and ability to engage stakeholders.
  • Pro-active, able to work independently to deliver task assigned timely.
  • Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
  • Willing to work based on clients' business workdays and office hours and on rotation basis to support any critical or high request after client's business office hours.
  • Ability to travel if required, i.e. to be placed at Client's site for the project.
#J-18808-Ljbffr

  • Senior Consultant

    4 weeks ago

    Jakarta, Jakarta, Indonesia RSM INDONESIA Full time

    RSM Indonesia is one of Indonesia's leading audit, tax, and consulting firms offering world-class services essential for company growth and sustainability. Established in 1985, RSM Indonesia has a strong local presence with offices in Jakarta and Surabaya. As a member of the RSM International network with 830 offices worldwide, we provide unique access to...

  • Senior IT Consultant

    3 days ago

    Jakarta, Jakarta, Indonesia Red Hat Limited Full time

    About the RoleWe are looking for a skilled Senior IT Consultant to join our team as a Senior Technical Account Manager. In this role, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues.Support enterprise customers, implementing automated and containerized cloud application platform...

  • Senior Beauty Consultant

    7 days ago

    Jakarta, Jakarta, Indonesia Tata Rambut & Kecantikan (Keterampilan & Jasa) Full time

    Mau setiap bulan dapat 2x Gaji dengan Insentif dan Anda senang komunikasi dengan banyak orang? Jadilah Senior Beauty Consultant [SBC] di Maystar Beauty Center & Spa.Akan berhubungan dengan klien melalui telepon, dan bertatap muka langsung sesudahnyaBertanggung jawab kepada target penjualanMelakukan administrasi dan membuat laporanPersyaratan:Profesi Senior...

  • Senior Retail Consultant

    4 days ago

    Jakarta, Jakarta, Indonesia Talent Hunts Indonesia Full time

    Talent Hunts Indonesia is a global consulting firm dedicated to delivering exceptional results for our clients. We are seeking a highly experienced professional to fill the role of Senior Retail Consultant - Indonesia in our Retail & Consumer Consulting practice.Role Summary:This is an exciting opportunity to join our team as we continue to grow and expand...

  • Senior Consultant Assessment Center

    3 weeks ago

    Jakarta, Jakarta, Indonesia Daya Dimensi Indonesia Full time

    We are hiring Senior Consultant Assessment Center for Daya Dimensi Indonesia.Job Description:Build strong relationships with clients, acting as a trusted advisor and partner.Conduct thorough needs assessments to identify client-specific challenges and opportunities.Develop customized assessment and development solutions that align with client goals and...

  • Senior Security Consultant

    7 days ago

    Jakarta, Jakarta, Indonesia Flip Full time

    Job Overview:We are seeking a highly skilled and experienced Senior Security Consultant to join our dynamic cybersecurity team at Flip. As a Senior Security Consultant, you will be responsible for strengthening our organization's security posture by implementing proactive defense strategies, conducting continuous monitoring, and responding to security...

  • Senior Cloud AI Solutions Consultant

    1 week ago

    Jakarta, Jakarta, Indonesia Searce Inc Full time

    Job Title: Senior Cloud AI Solutions ConsultantWe are seeking an experienced Senior Cloud AI Solutions Consultant to join our team. As a key member of our team, you will be responsible for consulting with clients on their AI needs and designing and implementing cloud-based AI solutions that meet those needs.The successful candidate will have a strong...

  • Senior Business Consultant

    1 week ago

    Jakarta, Jakarta, Indonesia RSM INDONESIA Full time

    RSM Indonesia is one of Indonesia's leading audit, tax, and consulting firms, offering world-class services essential for company growth and sustainability. Established in 1985, we have a strong local presence in Jakarta and Surabaya, with access to extensive national and international expertise through our membership with the RSM International network.Role...

  • Banking Domain Expert

    6 days ago

    Jakarta, Jakarta, Indonesia Sunline Full time

    Senior Principal Business Consultant – Deposit DomainSunline Technology is committed to delivering innovative solutions that meet the evolving needs of the banking industry.We are currently looking for a highly experienced senior principal business consultant to lead consulting engagements within the banking sector.Key ResponsibilitiesProvide expert...

  • Senior Sales Consultant

    2 weeks ago

    Jakarta, Jakarta, Indonesia PT. Berca Schindler Lifts Full time

    About the PositionWe are seeking a Senior Sales Consultant to join our team at PT. Berca Schindler Lifts.In this role, you will be responsible for creating value through the modernization process on existing installations or third-party brands, while optimizing commercial and technical requirements.As a senior sales consultant, you will be expected to...

  • Senior Chemical Strategy Consultant

    5 days ago

    Jakarta, Jakarta, Indonesia S&P Global, Inc. Full time

    **About S&P Global Commodity Insights**: We provide comprehensive market intelligence and insights to our clients, empowering them to make informed decisions in the energy and commodities markets.We are seeking a highly experienced Senior Chemical Strategy Consultant to join our team in Indonesia. In this role, you will be responsible for developing bespoke...

  • Senior Principal Business Consultant – Deposit Domain

    6 days ago

    Jakarta, Jakarta, Indonesia Sunline Full time

    Senior Principal Business Consultant – Deposit Domain (Banking)Position Summary:Sunline Technology is an industry leader in the provision of Banking IT Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and transformation. We offer a full portfolio of innovative solutions spanning Core...

  • SR&T Senior Consultant

    1 week ago

    Jakarta, Jakarta, Indonesia Deloitte PLT Full time

    Select how often (in days) to receive an alert:SR&T Senior Consultant - Strategy & Business Design - PHDate: 11 Mar 2025Service Line / Portfolios: Strategy & TransactionsLocation: Manila, PHAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe...

  • senior staff/spv legal consultant

    3 weeks ago

    Jakarta, Jakarta, Indonesia Hukum Hubungan Industri & Ketenagakerjaan (Hukum) Full time

    Consultative sales and account management to the clientsProfessional advisory to clients about entering the Indonesian marketPreparation of business proposals and applications related to the client's projectCoordinate projects related to the client's projectRegular updates regarding the government regulation about projectQualifications and Education...

  • Senior Operations Consultant

    1 week ago

    Jakarta, Jakarta, Indonesia Deloitte PLT Full time

    Deloitte PLT is a leading professional services firm, dedicated to making an impact that matters for our clients, people, and communities.T&T Senior Manager/ Director - Operations, Industry & Domain Solutions (Smart Factory) - Career OpportunityWe are seeking a seasoned professional with extensive experience in operations transformation programs/projects to...

  • Senior Consultant for TMT Strategy

    5 days ago

    Jakarta, Jakarta, Indonesia Talenton Global Pte. Ltd. Full time

    We are seeking a highly skilled and experienced TMT professional to join our team as a Senior Consultant. The successful candidate will be responsible for developing and implementing strategic plans, leading cross-functional teams, and delivering projects in the SEAP region.About the Role:Lead the development of strategic plans for digital transformation...

  • Senior Cloud Security Consultant

    4 days ago

    Jakarta, Jakarta, Indonesia SoftwareOne Indonesia Full time

    Job OverviewThe Senior Security Consultant will be responsible for leading the development of security strategies and architectures for cloud-based applications. This role requires expertise in cloud security services, cloud-native security architecture, and security technologies.Main Duties:Design and implement cloud-native security architecture and...

  • Consulting Director

    3 weeks ago

    Jakarta, Jakarta, Indonesia Talent Hunts Indonesia Full time

    Consulting Director - Operations, Supply Chain (Top Management Consulting Firm)Job Description:About Our Client:Our company represents a leading management consulting firm renowned for its excellence in delivering consulting solutions to clients across diverse industries. Specifically in Indonesia, the Operations team is focused on projects related to market...

  • Consulting Director

    2 weeks ago

    Jakarta, Jakarta, Indonesia Talent Hunts Indonesia Full time

    Consulting Director - Retial & Consumer (FMCG) (TOP Management Consulting)Job Description:Our client is a leading management consulting firm renowned for its excellence in delivering consulting solutions to clients across diverse industries. With a strong commitment to innovation and client satisfaction, our client has established a reputation for driving...

  • Senior Security Consultant

    1 week ago

    Jakarta, Jakarta, Indonesia SoftwareOne Indonesia Full time

    The Senior Security Consultant leads the design, development, and deployment of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall customer architecture and lead the security vision and strategy around cloud-based applications, across all...