Customer Experience

Job Descriptions Manage approval / rejection of Ruangguru Privat potential students based on teachers availability Handle CX and students from initial onboarding, ensuring students schedules & requests, and provide aftersales service. Collaborate closely with teacher associates to facilitate effective student–teacher matchmaking. Job...

Bantusaku adalah perusahaan keuangan online yang berbasis di Jakarta dan fokus pada layanan keuangan pribadi serta pinjaman peer-to-peer. Kami mencari profesional Customer Service yang mampu menghubungi pelanggan, memberikan informasi produk dan prosedur, serta menyelesaikan masalah demi menjaga kualitas layanan.Tanggung jawab meliputi menangani keluhan,...

DESKRIPSI PEKERJAAN About Astro ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and...

Mekari in Jakarta is seeking a customer support specialist to handle inquiries via live chat, phone, and email, ensuring timely solutions and high user satisfaction. You will monitor issues, follow up on complaints with the CS team, and share feedback with Product, Sales and Marketing teams. Stay aligned with SOP and product updates.Join a growing SaaS...

You will support Dealls’ HRIS product (KantorKu) by assisting clients during setup and usage—both online (chat/email) and offline (on-site). Your role is to ensure clients feel supported, issues are handled, and the system runs smoothly for them. Responsibilities Support clients during the setup and onboarding of our HRIS platform, either remotely or...

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and money.Just like real Astronauts that take...

Department: Office of Dir. & Chief GrowthDescription:Job Description: Staff Customer ExperienceDivision: Market ResearchJob Summary:Responsible for executing end-to-end quantitative CX research, advanced data extraction, and AI-assisted analytics to generate actionable insights into customer needs, behaviors, and expectations across IOH's products and...

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs —...

Manage approval / rejection ofRuangguru Privatpotential students based on teachers availabilityHandle CX and students from initial onboarding, ensuring students schedules & requests, and provide aftersales service.Collaborate closely with teacher associates to facilitate effective student-teacher matchmaking.RequirementsRequirementBachelor’s degree in a...