Human Resources Operations Manager

We are seeking a strategic and detail-oriented HR Operations Manager to lead the design, integrity, and scalability of our organisational structure and compensation systems.

This role blends strategic organisational design with hands-on operational execution across compensation, performance reviews, job architecture, and workforce planning. The ideal candidate will bring strong analytical capabilities, a systems-thinking mindset, and the ability to balance structure, fairness, and business needs. You will play a critical role in ensuring organisational clarity, compensation accuracy, and alignment with Influx’s growth strategy.

Key Responsibilities

• Own organisational structure at Influx, ensuring it remains scalable, efficient, and aligned with business goals.
• Manage compensation frameworks and salary adjustments, ensuring accuracy, fairness, and compliance with local and global regulations.
• Lead job architecture and position descriptions, ensuring clarity, consistency, and alignment with workforce plans.
• Drive workforce planning and organisational design, partnering with HR, Finance, and business leaders to translate strategy into headcount models and structure improvements.
• Oversee performance review operations, ensuring accuracy, timeliness, and continuous enhancement of frameworks and processes.
• Deliver compensation benchmarking and data insights, supporting strategic and data-driven decision-making.
• Lead and develop the HR Operations team, fostering a culture of ownership, precision, and continuous improvement.
• Act as a strategic partner to stakeholders, providing guidance on structure, compensation, and performance processes with clear and transparent communication.

Required Qualifications

• 5+ years of relevant experience in Compensation, HR Operations, or Organisational Design, ideally within a global or fast-scaling environment.
• Strong expertise in organisational design and job architecture, including workforce planning and structure development.
• Proven experience in compensation management, covering salary adjustments, benchmarking, and regulatory compliance.
• Strong analytical and data interpretation skills, with proficiency in spreadsheets and HR systems.
• Ability to balance strategy and execution, combining big-picture thinking with strong attention to detail.
• Excellent communication skills, with the ability to simplify complex concepts and handle sensitive topics professionally.
• Cross-functional collaboration experience, working effectively with Finance, Recruitment, and business leaders.

Bonus Point/Preferred:

• Experience working in a remote or globally distributed company.
• Familiarity with compensation benchmarking tools or frameworks.
• Background in Business Intelligence, data analytics, or workforce modeling.
• Experience supporting or leading organisational scaling or restructuring initiatives.

What we offer

• A 100% work-from-home opportunity: We have been operating remotely for the past 10 years and are proud of our high-performance work environment that supports a life outside of work.
• Global Footprint: Collaborative culture in servicing international clients, working alongside talented individuals providing high-quality customer experience with your expertise.
• Join a fast-growing scale-up with an ambitious growth strategy.

About Influx

Our 24/7 on-demand support service guarantees response times and coverage, troubleshooting, and solving customer problems in under one hour, every hour of the week. Headquartered in Melbourne with a global team of 1,000+ staff, we are committed to delivering exceptional customer service.

• Influx never asks candidates to make any payment throughout the entire recruitment process.
• Successful candidates will be contacted only through email ending with @influx.com