Senior Associate Client Manager

3 weeks ago

Kota Administrasi Jakarta Pusat, Jakarta, Indonesia NTT America Solutions, Inc. Full time

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Client Manager is a developing subject matter expert. This is a quota bearing persona and is primarily responsible for managing and growing relationships within assigned client accounts. This is done by driving expansion and renewals across all solutions within assigned accounts.

This role possesses advanced planning skills to coordinates the interaction of a number of company role-players in different geographies during the sales engagement.

What you'll be doing

Key Responsibilities:

  • Manages and grows relationships to drive expansion and renewals across all solutions within assigned accounts in Global and Hyperscale market segment.
  • Minimizes churn and maximizes retention as well as uncover opportunistic growth priorities in assigned accounts.
  • Responsible for driving client satisfaction throughout the entire lifecycle of the clients' buying process, by taking ownership for the commercial agreement for each client.
  • Engages with clients to address concerns and provide recommends possible solutions that can be delivery by the organization.
  • Generates demand by assisting clients to identify current needs and engages clients through digital marketing channels.
  • Builds enduring relationships and displays an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization.
  • Effectively articulates how the company can add value through our services and solutions, with a focus on growth priority offerings.
  • Influences and works closely with vendors to achieve required results.
  • Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast.
  • Develops open and effective channels of communication in with each client, within the assigned account.
  • Encourages revenue growth by inspiring clients to additional services.
  • Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
  • Aims to achieve performance targets and exploits opportunities, whilst displaying notable client service orientation.
  • Implements and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability.
  • Monitors and controls financial governance and compliance to ensure the effective management of financial cost
  • Experience in Hyperscale segment minimum 5 years.

Knowledge and Attributes:

  • Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client's business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
  • Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
  • Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes.
  • Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in business or a sales related field.
  • Relevant vendor certifications would be advantageous

Required Experience:

  • Moderate level experience working as part of a sales team in a fast-paced environment.
  • Moderate level experience in a sales environment and/or customer service role.
  • Moderate level experience in the IT or professional services industry with a focus on business development and/or sales.
  • Moderate level experience with business to business and business to consumer sales techniques.
  • Moderate level experience negotiating with clients and vendors/partners.
  • Moderate level experience gained in a similar client manager role.
  • Moderate level experience working with contact platform
  • Some experience in marketing or advertising would be advantageous.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


  • Senior/ Assistant Manager

    1 month ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Title: Service Line (based in ) – Sr Staff (Senior Associate / Senior Consultant / Assistant Manager) At Deloitte, our purpose is to make a meaningful impact on the world. We strive to advise clients on how to deliver sustainable growth and embed more equitable, inclusive, and sustainable business practices. We are seeking talented individuals who are...

  • Senior Associate

    4 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    What impact will you make?At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are...

  • Investment Banking Manager

    2 weeks ago

    Kota Administrasi Jakarta Pusat, Jakarta, Indonesia Czarnikow Full time

    Job Title: Investment Banking ManagerCzarnikow is seeking a highly skilled Investment Banking Manager to join our team. As a key member of our corporate finance and consulting division, you will be responsible for originating and leading deals, developing and maintaining client relationships, and contributing to the overall business development strategy of...

  • Senior Associate

    4 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    What impact will you make?At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are...

  • T&L: Senior/ Assistant Manager

    4 weeks ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Title: Service Line (based in ) – Sr Staff (Senior Associate / Senior Consultant / Assistant Manager) Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of...

  • Strategic Client Solutions Director

    1 month ago

    Kota Administrasi Jakarta Barat, Jakarta, Indonesia IlmuOne Data Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced Strategic Client Solutions Director to join our team at IlmuOne Data. As a key member of our leadership team, you will be responsible for driving the success of our client engagements and leading a team of client solutions experts.Key Responsibilities:Strategic...

  • Senior Wealth Manager

    1 week ago

    Jakarta, Jakarta, Indonesia Click and Connect Online Limited Full time

    Senior Wealth ManagerHebden Consulting is seeking a highly skilled Senior Wealth Manager to join their global team. As a Senior Wealth Manager, you will be responsible for cultivating and managing relationships with high-net-worth clients, devising personalized financial plans, and guiding clients towards financial success.Key Responsibilities:Client...

  • Assistant Manager

    2 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Title: Service Line (based in ) – Sr Staff (Senior Associate / Senior Consultant / Assistant Manager)What impact will you make? At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly...

  • Senior/Assistant Manager

    4 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    What impact can you have?Here at Deloitte, you'll have a unique and exceptional career journey that will motivate and empower talents like you to create a significant impact for our clients, team, and community. Deloitte offers a highly inclusive and collaborative work environment with unparalleled opportunities for you to unleash your full potential. We are...

  • Senior manager

    1 month ago

    Jakarta, Jakarta, Indonesia Talent Hunts Indonesia Full time

    Job Description & Summary A career in Corporate Finance practice, within Deals Services in our client, will provide you the opportunity to deliver innovative deal solutions and originate ideas and deals pipeline to clients, provide advice and support, from initiation through to deal completion. This role focuses on playing the role of lead financial advisers...

  • Senior/Assistant Manager

    4 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Title: Audit (based in Jakarta ) – SeniorWhat impact will you make?At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled...

  • Senior Manager

    4 weeks ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Finance & Enterprise Performance Senior ManagerJoin Deloitte's Finance & Enterprise Performance team as a Senior Manager and take on a challenging role that will help you unleash your potential and make a meaningful impact on our clients' businesses.As a trusted advisor to CFOs, COOs, CIOs, and key executives, you will work with us to advise, implement, and...

  • Senior Manager

    2 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Ready to Unleash Your Potential?Join our team at Deloitte and be part of our purpose to make a meaningful impact for our clients, our people, and the communities we serve. We are committed to being a force for good through our WorldImpact initiatives, focusing on solving society's biggest challenges and building a better future. If you are a talented...

  • Senior Technical Lead

    1 month ago

    Kota Administrasi Jakarta Barat, Jakarta, Indonesia IlmuOne Data Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Lead to join our team at IlmuOne Data. As a key member of our analytics team, you will play a critical role in driving the success of our clients and contributing to the growth and development of our organization.Key ResponsibilitiesClient Engagement: Collaborate with our existing...

  • Senior Finance Manager

    1 month ago

    Jakarta, Jakarta, Indonesia Michael Page Indonesia Full time

    Senior Finance ManagerJoin a rapidly growing electric vehicle company as a key player in the expanding industryAbout Our Client Our client is a pioneering electric vehicle company recognized for its innovation and dynamic growth. As a critical component of this expanding industry, they are seeking a highly skilled Senior Finance Manager to join their team....

  • Senior/Assistant Manager

    3 weeks ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    What impact will you make?At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are...

  • Assistant Manager

    4 weeks ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Service Line (based in ) – Sr Staff (Senior Associate / Senior Consultant / Assistant Manager)At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community.What You'll DoUnderstand objectives for stakeholders, clients and Deloitte whilst aligning...

  • Senior Domain Consultant

    1 month ago

    Kota Administrasi Jakarta Pusat, Jakarta, Indonesia Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Intern / Apprentice

    3 weeks ago

    Kota Administrasi Jakarta Pusat, Jakarta, Indonesia NTT America Solutions, Inc. Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThis position...

  • Senior/Assistant Manager

    2 months ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    What impact can you have with us?At Deloitte, we provide a one-of-a-kind career experience that aims to inspire and empower individuals like you to create a meaningful impact for our clients, associates, and society. Regardless of your career goals, Deloitte offers an inclusive and collaborative work environment along with unparalleled opportunities to help...