Application Support Specialist
3 weeks ago
- Maintain and support highly decorated customers
- Participate in impactful financial products
About Our Client
Our client is a global tech based out of Europe with analytics products implemented in financial services institutions across the world.
Job Description
- Diagnose and resolve technical issues, providing support both internally and externally.
The Successful Applicant
Over 3 years of experience in Application Support/TechOps and knowledge in following language: Python/Java.Exposure/experience to financial services/fintech projects.Proficient in working with JIRA software.Advanced education in Computer Science, Information Technology, or a related field.Proven ability to troubleshoot on-premise and cloud installations while collaborating with international clients or partners.Strong communication skills, with the ability to effectively, courteously, and professionally convey information in English.Skilled at explaining technical concepts to non-technical audiences.Highly detail-oriented with the ability to prioritize tasks and perform effectively in a fast-paced environment.Strong analytical and critical thinking abilities to diagnose support issues, understand client needs, gather data, establish facts, and draw sound conclusions.
What's on Offer
Remote work arrangementOpportunity to connect with decorated clients across multiple countries
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