Jobs: responsable service desk

Service Desk Agent is responsible for providing responsive and effective technical support and customer service. They serve as the main point of contact for technical assistance requests and issues from customers or users via phone, email, or ticketing systems. The agent responds to requests, analyzes and resolves customer incident reports, and escalates...

Responsibilities: Manage and lead a team of service desk professionals, including performance management, coaching, and training.Oversee the delivery of IT support services to internal users and external clients, ensuring high levels of customer satisfaction.Develop and implement service desk processes and procedures to optimize efficiency and...

Responsibilities: Manage and lead a team of service desk professionals, including performance management, coaching, and training.Oversee the delivery of IT support services to internal users and external clients, ensuring high levels of customer satisfaction.Develop and implement service desk processes and procedures to optimize efficiency and...

Role DescriptionThe Service Desk Admin will be responsible to overseeing the daily operations of our IT service desk. The ideal candidate will ensure that SLA (Service Level Agreement) are met, tickets are efficiently allocated, and comprehensive reporting is conducted. This role is essential in maintaining high service levels and ensuring a seamless IT...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Job Description SummaryAct as the frontline with the user community for application support by managing incidents and service requests through its lifecycle from initial contact to contact closure in accordance to the Service Level Agreement (SLA).Job Description:Receive and record incoming calls/emails/web request from end users in the service desk...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Assistant...

Job Description Summary :Act as the frontline, single point of contact with the user community for application support by managing incidents and service requests through its lifecycle from initial contact to contact closure in accordance to the Service Level Agreement (SLA).Job Description :Receive and record incoming calls/emails/web request from end users...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your career here...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your career here...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Assistant...

Job Description Summary :Act as the frontline, single point of contact with the user community for application support by managing incidents and service requests through its lifecycle from initial contact to contact closure in accordance to the Service Level Agreement (SLA).Job Description :Receive and record incoming calls/emails/web request from end users...

Job Description Summary :Act as the frontline, single point of contact with the user community for application support by managing incidents and service requests through its lifecycle from initial contact to contact closure in accordance to the Service Level Agreement (SLA).Job Description :Receive and record incoming calls/emails/web request from end users...

Nice to Meet You We are Dropsuite, A NinjaOne CompanyWe are seeking a Service Desk Technician for our growing IT department. This entry-level role is the frontlines of our team's delivery of prompt and precise IT services to our company's increasing workforce.Leverage your knowledge of computer hardware, software, cloud platforms, and networking to identify...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Assistant...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Assistant...

Job Overview:TaxPrime requires a Japanese Desk to support interactions with Japanese-speaking clients and stakeholders. This desk will provide translation and interpretation services as needed and assist with inquiries regarding Indonesian tax and business consulting services.Responsibilities:- Liaise between the company and Japanese-speaking clients.-...

Nice to Meet You We are Dropsuite, A NinjaOne CompanyWe are seeking a Service Desk Technician for our growing IT department. This entry-level role is the frontlines of our team's delivery of prompt and precise IT services to our company's increasing workforce.Leverage your knowledge of computer hardware, software, cloud platforms, and networking to identify...