Jobs: knowledge and lifecycle manager
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Knowledge Management
6 days ago
Tangerang, Banten, Indonesia ParagonCorp Full timeJob DescriptionThis role is responsible for building and institutionalizing organizational knowledge by transforming real business experiences into structured business cases, management frameworks, and scalable learning assets. The role acts as a strategic knowledge partner to the organization and a core content contributor to Paragon University, supporting...
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Customer Lifecycle Management
2 weeks ago
Bobobox Indonesia ( Office ) Kecamatan Cicendo, West Java, Indonesia Bobobox Full timeWhat you will do:The CLM Strategy Manager is responsible for driving sustainable performance growth by integrating digital marketing strategies with customer relationship management. This role focuses on enhancing customer acquisition, retention, and lifetime value through data-driven digital marketing efforts, including SEO, SEM, and personalized campaigns...
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Lifecycle & ABM Manager
6 days ago
Indonesia Jobgether Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lifecycle & ABM Manager in Indonesia. In this role, you will shape and operate marketing-led engagement programs that support the full customer journey, from early activation through long-term growth. Sitting at the intersection of lifecycle marketing and...
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Knowledge Management Supervisor
2 weeks ago
Yogyakarta, Yogyakarta, Indonesia Shopee Full timeJob DescriptionLead the Knowledge team (SOP Creators and Trainers), managing BAU and ad-hoc task allocations to ensure efficiency and resource optimization.Proactively identify process bottlenecks, standardize workflows, and streamline the SOP creation cycle to enhance efficiency.Manage all KMS OKRs (productivity, SOP usage, training timeline, SLA...
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Knowledge Management Supervisor
2 weeks ago
Yogyakarta, Yogyakarta, Indonesia Shopee Internasional Indonesia Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Knowledge Management Officer
6 days ago
East Jakarta, Indonesia DOKU, PT NUSA SATU INTI ARTHA Full timeJob Title: Knowledge Management OfficerAbout The Role: To systematically capture, structure, and maintain customer support knowledge derived from real customer issues, ensuring consistent problem resolution, faster handling time, and measurable improvement in customer service capability. This role also maps and monitors the knowledge capacity of each...
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Knowledge Management Specialist
2 weeks ago
Yogyakarta, Yogyakarta, Indonesia Shopee Full timeJob DescriptionUpdate & Create SOP tree according to BPCreate SOP user journey and mapping on the BP script to the systemAlign with BP updatedMonitor the useful of the SOP system based on each RCMonitor the useful of the SOP by agent experienceRequirementsAt least 1-year experience in Customer ServiceGood in english (written and verbal)Good in...
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Customer Lifecycle Management Manager
1 month ago
Jakarta, Indonesia Ajaib Full time**Join Ajaib and Be a Magician** Ajaib believes that everyone has the potential to be a magician, making magic happen and creating a positive impact. As an inclusive and diverse company, we value each magician’s unique contributions, opinions, and skills. Our company culture is built upon our 3DNAs: Everyone is an Owner, Growth Mindset, and A Will to Win....
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CRM & Lifecycle Marketing Manager
2 weeks ago
Jakarta, , Indonesia Doctor Anywhere Full timeAbout the teamOur Marketing team is the heartbeat that connects Doctor Anywhere's vision to the people we serve. We keep a sharp pulse on the market, transforming insights into strategies that ensure the right solutions reach the right people at the right time. Beyond awareness, we shape trust, spark engagement, and drive growth that powers the company...
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Sr. Lifecycle Marketing Manager
6 days ago
Indonesia Jobgether Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lifecycle Marketing Manager - REMOTE. In this vital role, you will drive the success of our B2B SaaS platform by developing and executing a comprehensive lifecycle marketing strategy that fosters strong partner engagement and product adoption. Your efforts...
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Senior Marketing Manager, Lifecycle
6 days ago
Indonesia Jobgether Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Integrated Marketing Manager - REMOTE. In this role, you will play a critical part in enhancing consumer experiences through integrated marketing strategies. Your leadership will guide a team in executing campaigns that span email, push notifications,...
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Knowledge Management Section Head
2 weeks ago
Kabupaten Paser, East Kalimantan, Indonesia PT Kideco Jaya Agung (Kideco) Full timeRequirements:Bachelor's degree in Educational Technology, Information Systems, Management, Industrial Engineering, Psychology, or a related field.3–7 years of relevant experience in Knowledge Management (KM), Learning & Development (L&D), digital learning, or digital transformation, with exposure to system implementation or program ownership.Strong...
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Knowledge & Problem Management Intern
2 weeks ago
Jakarta, Jakarta, Indonesia PT Adira Dinamika Multi Finance Tbk Full timeKualifikasi :- Freshgraduate sarjana IT, Sistem Informasi, Teknologi Informasi ( mahasiswa semester akhir )- Mampu membaca dan membuat bahasa pemrograman SQL- Komunikatif dan mampu mengubah informasi teknis menjadi laporan yang jelas dan terstruktur- Mampu Memimpin meeting dengan stakeholder IT secara efektif- memliki kemampuan analisa insiden dan...
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[ID] CRM
2 weeks ago
Jakarta, Indonesia Doctor Anywhere Full timeAbout the team Our Marketing team is the heartbeat that connects Doctor Anywhere’s vision to the people we serve. We keep a sharp pulse on the market, transforming insights into strategies that ensure the right solutions reach the right people at the right time. Beyond awareness, we shape trust, spark engagement, and drive growth that powers the company...
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Sr. Lifecycle Marketing Manager
2 weeks ago
Indonesia Jobgether Remote Work Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lifecycle Marketing Manager - REMOTE. In this vital role, you will drive the success of our B2B SaaS platform by developing and executing a comprehensive lifecycle marketing strategy that fosters strong partner engagement and product adoption. Your efforts...
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Sr. Lifecycle Marketing Manager
2 weeks ago
Indonesia Jobgether Remote Work Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lifecycle Marketing Manager - REMOTE. In this vital role, you will drive the success of our B2B SaaS platform by developing and executing a comprehensive lifecycle marketing strategy that fosters strong partner engagement and product adoption. Your efforts...
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[ID] CRM
2 weeks ago
Jakarta, Indonesia Doctor Anywhere Full timeAbout the team Our Marketing team is the heartbeat that connects Doctor Anywhere’s vision to the people we serve. We keep a sharp pulse on the market, transforming insights into strategies that ensure the right solutions reach the right people at the right time. Beyond awareness, we shape trust, spark engagement, and drive growth that powers the company...
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Direct Contract, Knowledge Management Specialist
2 weeks ago
Indonesia DBS Bank Full timeBusiness FunctionDBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity...
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Direct Contract, Knowledge Management Specialist
2 weeks ago
Indonesia DBS Bank Full timeBusiness FunctionDBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity...
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Jakarta Metropolitan Area, Indonesia PT Sarana Multi Infrastruktur (Persero) Full timeResponsibilitiesDevelop and optimize capacity building plans based on needs and gap analysis.Support capacity development strategies aligned with PT SMI's objectives and international standards.Create high-quality capacity building programs.Support and strengthen PT SMI's public financing through capacity building.Ensure the effective and timely...