itil

PT Metrodata Electronics Tbk mencari profesional operasional IT yang berpengalaman untuk mengelola operasional IT perusahaan secara komprehensif.Posisi ini meliputi pengawasan infrastruktur, penerapan standar ITIL dan ISO 27001, serta dukungan audit. Kandidat memiliki kemampuan analisis insiden, automation, dan pengalaman dalam pengajuan serta pengelolaan...

Digiserve in Indonesia is looking for a dedicated professional to ensure the implementation of new delivery solutions aligned with approved designs. The role involves conducting technical quality assurance reviews and ensuring customer satisfaction by delivering solutions within quality and time targets.Candidates should be highly involved in managed service...

PT. Metrodata Electronics Tbk. membutuhkan seorang IT Operations Manager berpengalaman untuk mengawasi operasional sistem TI perusahaan, termasuk server, storage, dan aplikasi. Anda akan menganalisis insiden, menyusun laporan, dan memberikan rekomendasi perbaikan.Posisi ini juga melibatkan penerapan SOP, kebijakan IT, dan praktik terbaik ITIL serta kepatuhan...

ResponsibilitiesBertanggung jawab atas pengawasan, dan optimalisasi operasional sistem IT perusahaan, termasuk server, storage, sistem aplikasi.Memberikan laporan optimalisasi dan rekomendasi kepada Klien.Melakukan analisis mendalam terhadap insiden dan masalah operasional dan mendapatkan laporan incident dan masalah operasional dari Tim Network dan atau...

Qualifications Good understanding of banking product business processes. Strong problem-solving, critical thinking, and analytical thinking skills. Strong teamwork and interpersonal skills. High sense of responsibility and ability to complete tasks within established targets and deadlines. Minimum 2 years of experience in IT Governance and IT Audit...

JD :  - Proven track record in managing major incidents and coordinating cross-functional teams - Familiar with ITIL and ITSM - Familiar with tools datadog, cloud technologies and cybersecurity fundamentals

Indodana Fintech, an OJK-licensed financial technology company, seeks an IT GRC Compliance professional to assist in researching regulatory updates, drafting internal policies, and enforcing IT governance aligned with global frameworks. You will collaborate with IT Infra, InfoSec, and Data Platform teams to ensure compliance across the organization.The role...

I10199 GE Operations Indonesia, PT is looking for a Customer Services Engineer to provide both remote and on-site support for GE Healthcare Digital solutions. The ideal candidate will have a degree in Computer Science or a related STEM field and 5 to 10 years of experience.Responsibilities include troubleshooting issues, ensuring customer satisfaction, and...

Grab is seeking a Senior Solution Specialist to provide operational support for Finance applications based in South Jakarta. You will handle incidents, contribute to configuration, and ensure timely resolution for Oracle Fusion Cloud ERP environments.The role requires strong Oracle ERP Cloud experience, ITIL-aligned incident management, and collaboration...

Chandra Asri Group is seeking a Server & Cloud Management Analyst to support day-to-day operations of IT servers, Nutanix, and Azure DR workloads in Indonesia. You will handle routine administration, monitoring, and ticket-based work under guidance, ensuring platform health.The role requires 2+ years in Windows Server and/or Linux administration,...

NTT DATA, Inc. is hiring a Cross Technology Managed Services Engineer (L2) in Jakarta Timur, Indonesia. The role involves maintaining IT systems, addressing technical incidents, and ensuring client satisfaction. Candidates should have a degree in IT or relevant experience and moderate-level experience in managed services with knowledge of ITIL processes....

Eaton Corporation in Batam is seeking a Lead IT/IT Service Delivery professional to oversee site IT operations, device lifecycle management, and global IT initiatives. The role emphasizes adherence to ITIL processes, strong service delivery, and collaboration with cross-functional teams.You will manage IT infrastructure across local and remote users, ensure...

PT XLSMART Telecom Sejahtera Tbk in Jakarta is seeking an IT Project Manager to deliver and coordinate project activities across multiple teams and workstreams, ensuring alignment with timelines and dependencies. The role focuses on analyzing progress, identifying risks, validating reporting, and maintaining governance artifacts to support reliable,...

SeaBank Indonesia is seeking an IT GRC professional to analyze gaps between IT policies and controls, and to test design and operation of the IT control framework. You will monitor IT processes for regulatory alignment and prepare regulator submissions in coordination with compliance teams.The role requires 5+ years in IT GRC or IT auditing within banking,...

NTT DATA is seeking a Field Tech Senior Associate to join our Jakarta team. You will support end users in a client environment, resolve incidents, and fulfill service requests in alignment with ITIL best practices.Working on day-to-day operations, you will handle IMAC activities for desktops, laptops, and peripherals, while collaborating with global teams to...

NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) to maintain client IT infrastructure, monitor incidents, and resolve issues to keep services available and performant. You will handle second-level support, work with automation teams, manage changes with risk mitigation, document actions, and collaborate with vendors while staying aligned...

PT Kliring Penjaminan Efek Indonesia (KPEI) mencari profesional untuk posisi arsitektur infrastruktur TI. Anda akan menyusun dan memelihara repositori arsitektur TI serta blueprint yang selaras dengan kebutuhan bisnis, sambil memastikan keamanan, skalabilitas, dan availabilitas infrastruktur.Posisi ini bersifat hybrid di Jakarta Selatan dengan fokus pada...

Ensure new delivery solutions are implemented for the end customer, aligned with the approved design;Highly involved in managed service solutions testing and commissioning plans;Performs technical quality assurance reviews on solution delivery;Responsible for ensuring customer solutions are delivered according to committed quality, cycle time, and customer...

Itron is seeking an IT Operations Specialist for its manufacturing site in Cikarang, Indonesia. You will manage enterprise applications, end-user computing, and production IT systems, aligning with ITIL practices and ServiceNow platform leadership.Responsibilities include incident, problem, change, and service request management; maintaining CMDB,...

Chandra Asri Group is hiring an IT Asset Management Analyst to manage hardware, software, and license records across Indonesia. You will drive data accuracy, run periodic reports, and improve the asset management system for CASS-served entities.In this role you will own the full asset lifecycle, coordinate with vendors and logistics partners, and mentor...