sophos

​Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customerWalk the customer through the problem-solving processDirect unresolved issues to the next...

Job Description And Requirements As Staff IT Infrastructure and Support, each day, you'll be... • Perform daily monitoring of all infrastructure and security components to ensure system stability, availability, and early detection of issues. • Deliver end-user IT support including core application, manage endpoint security and user access, and support...

As Staff IT Infrastructure and Support, each day, you'll be...Perform daily monitoring of all infrastructure and security components to ensure system stability, availability, and early detection of issues.Deliver end-user IT support including core application, manage endpoint security and user access, and support the IT Manager on security compliance,...

Job Description and Requirements: As Staff IT Infrastructure and Support, each day, you'll be... • Perform daily monitoring of all infrastructure and security components to ensure system stability, availability, and early detection of issues. • Deliver end-user IT support including core application, manage endpoint security and user access, and support...

Job Description and Requirements:As Staff IT Infrastructure and Support, each day, you'll be...Perform daily monitoring of all infrastructure and security components to ensure system stability, availability, and early detection of issues.Deliver end-user IT support including core application, manage endpoint security and user access, and support the IT...

Presales Network & Security (Solution Architect) - Understand customer business and technical requirements. - Design infrastructure solutions including LAN, WAN, WLAN, Network Security, and Data Center. - Prepare technical documents such as proposals, Bill of Materials (BoM), and network architecture diagrams. - Deliver technical presentations to customers...

DESKRIPSI PEKERJAAN1. Carry out Red Team (offensive security) activities such as penetration testing, vulnerability assessments, exploitation, and red team simulations to proactively identify weaknesses in applications, infrastructure, and cloud environments.2. Perform Blue Team (defensive security) tasks including continuous monitoring of systems and...

Job Description and Requirements:As Staff IT Infrastructure and Support, each day, you'll be...Perform daily monitoring of all infrastructure and security components to ensure system stability, availability, and early detection of issues.Deliver end-user IT support including core application, manage endpoint security and user access, and support the IT...

• Serve as the first point of contact for customers seeking technical assistance over the phone or email • Perform remote troubleshooting through diagnostic techniques and pertinent questions • Determine the best solution based on the issue and details provided by customer • Walk the customer through the problem-solving process • Direct unresolved...