hcltech

12+ yrs Solution architecture across D365 CE (Customer Service, Customer Insights), Power Platform, DataverseProven 'wrap-not-replace' additive design over a preserved legacy coreAPIM-as-governed-seam patterns; event-driven CDC vs EOD batchGenesys-voice + D365-Omnichannel hybrid CX architectureData-residency design with no in-country D365 region (crm5 APAC...

Jakarta, Jakarta Job Summary The Lead Business Analyst specializing in Business Process Modelling is responsible for analyzing and optimizing business processes to drive efficiency and effectiveness. This role involves identifying areas for improvement, designing new processes, and collaborating with stakeholders to ensure successful...

Jakarta, Jakarta Job Summary **Location:** Onsite (Indonesia) | Bahasa: Must-have **Skills & Real-Time Implementation Experience Required:** - 8–12 yrs delivering Microsoft Business Apps / D365 CE programmes in insurance / BFSI - Run fixed-capacity, multi-release programmes (Plan-for-Success R1 / R2 / R3) - RAID, governance cadence and RT...

The role holder is responsible for aggressively driving new business acquisition and building a strong, self-generated sales pipeline across Indonesia. This is a highly hunter-focused role, requiring a proactive, front-footed approach to market engagement, demand creation, and opportunity conversion. The individual will adopt a consultative selling...