Ecommerce Specialist
2 weeks ago
North Jakarta, Java, Indonesia
J&T Express
Penuh waktu
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Job Description
• Acquire new customers and onboard them to the company’s shipping services.
• Promote shipping services through email, phone calls, and face-to-face meetings.
• Prepare and manage client cooperation agreements (PKS), including renewals.
• Build and maintain strong relationships with existing and prospective clients.
• Coordinate with clients, agents, branches, supervisors, and managers regarding client requirements and regulations.
• Assist clients in resolving shipment-related issues and developing or implementing client SOPs.
• Conduct client entertainment and business trips when required.
• Handle basic administrative tasks and other delegated responsibilities. Job Requirements
• Minimum Bachelor’s degree (S1) in any major.
• At least 2 years of relevant experience; fresh graduates are also welcome to apply.
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Strong communication skills in Bahasa Indonesia; English and Mandarin proficiency are an advantage.
• Responsive, proactive, responsible, and able to work collaboratively.
• Strong analytical, problem-solving, and initiative-taking skills.
• Willing to travel for business, work overtime when necessary, and remain reachable outside regular
working hours
.