System Analyst

1 day ago

South Tangerang, Banten, Indonesia PT. Super Globalindo Viktoria (SGV) Penuh waktu

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Company Description PT. Super Globalindo Viktoria (SGV) is a consulting company specializing in creative Warehouse Management System (WMS) solutions in Indonesia. Established in 2017 and backed by more than 20 years of warehouse management expertise, SGV focuses on developing customized strategies tailored to each client’s operational needs. The team approaches every project with fresh perspectives, aiming to deliver innovative and practical WMS implementations. SGV is committed to helping clients turn their ideas into reality and drive their brands and businesses toward measurable success. Role Description The System Analyst is a full-time, on-site role based in Serpong. This role is responsible for analyzing business processes and warehouse operations, translating client requirements into functional system specifications, and supporting the design and implementation of WMS and related IT solutions. The System Analyst will collaborate with clients, developers, and internal stakeholders to document requirements, create workflow diagrams, and validate system configurations. Daily activities include performing system testing, identifying and resolving issues, preparing user documentation, and providing post-implementation support and training. The position also involves continuous improvement efforts to optimize system performance and enhance client satisfaction. Qualifications Knowledge in JDA, Redperie WMS is advatage
• Strong systems analysis skills, including experience gathering and translating business requirements into technical specifications.
• Demonstrated analytical skills, with the ability to interpret data, identify process gaps, and propose effective solutions.
• Knowledge of information technology concepts, preferably with exposure to warehouse management systems or enterprise applications.
• Experience in business analysis, including process mapping, workflow design, and stakeholder communication.
• Proficiency in troubleshooting system issues, conducting root-cause analysis, and coordinating resolution with technical teams.
• Relevant bachelor’s degree in Information Systems, Computer Science, Industrial Engineering, or a related field.
• Good communication and interpersonal skills, with the ability to work collaboratively with clients and cross-functional teams.
• Detail-oriented, organized, and able to manage multiple tasks and priorities in a fast-paced environment.
• Experience in WMS, logistics, or supply chain environments is an advantage.
• Willingness to work on-site in Serpong and occasionally visit client locations as needed.

System Analyst

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