Civil Repair

Civil Repair & Maintenance Manager Rukita | Full-time

About the Role
A hands-on leader who builds strong teams, controls maintenance performance, and prevents problems before they happen. Rukita is a technology-enabled property management and coliving company managing residential properties across Indonesia. We are looking for an experienced Civil Repair & Maintenance Manager to lead nationwide maintenance operations, strengthen field team capabilities, and ensure consistent property quality through effective maintenance planning, cost control, and continuous improvement. This role combines field execution, operational management, and team development. Beyond resolving immediate repair issues, you will establish preventive maintenance systems, reduce recurring defects, manage RAB and budgets, and ensure maintenance activities meet established SLAs. We need a experienced execution-oriented leader who can manage experienced field teams, make sound technical and financial decisions, and build scalable maintenance operations.

What You'll Do
• Lead Nationwide Operations: Oversee civil maintenance across properties throughout Indonesia, managing field teams, supervisors, technicians, and contractors to ensure consistent execution and quality.
• Manage Maintenance Performance: Monitor work orders, SLA compliance, completion timelines, and team productivity. Ensure standard maintenance work is completed within the established SLA of no more than 14 days.
• Own Budgeting and Cost Control: Prepare and review RAB, manage maintenance budgets, evaluate contractor quotations, and control material and repair costs against approved budgets.
• Drive Preventive Maintenance: Establish maintenance schedules, routine inspections, and proactive interventions to prevent building defects and minimize emergency repairs.
• Solve Problems at the Root: Analyze recurring defects, identify root causes, and implement permanent solutions to reduce repeat cases, rework, and unnecessary costs.
• Develop Field Teams: Coach supervisors and technicians, strengthen technical and problem-solving capabilities, establish performance standards, and build a more independent and accountable team.
• Improve Systems and Processes: Standardize maintenance SOPs, material planning, PR and procurement workflows, reporting, and quality control across locations.
• Collaborate with Stakeholders: Work closely with Operations, Property Management, Procurement, Finance, and property owners on maintenance planning, budgeting, priorities, and performance reviews. What We're Looking For
• Bachelor's degree in Civil Engineering, Building Engineering, or a related field.
• Significant experience in civil maintenance, building maintenance, facilities management, or property operations, with a proven track record of leading teams.
• Experience managing maintenance operations across multiple sites or regions, ideally at a nationwide scale.
• Strong technical knowledge of building defects, civil works, waterproofing, painting, flooring, ceilings, and other building maintenance requirements.
• Proven capability in RAB preparation and evaluation, budgeting, cost control, material planning, and procurement administration.
• Strong understanding of operational KPIs, SLA management, work-order tracking, and performance reporting.
• Demonstrated ability to reduce recurring defects through root-cause analysis and implement effective preventive maintenance programs.
• Strong leadership maturity, problem-solving skills, and experience developing supervisors and field teams.
• Willingness to travel regularly across Indonesia as operational needs require. Your Experience Is a Plus If You Have
• Experience in property management, hospitality, coliving, serviced apartments, or large-scale residential operations.
• Managed geographically distributed teams and third-party contractors.
• Built maintenance dashboards, standardized operational processes, or preventive maintenance systems.
• Delivered measurable improvements in SLA compliance, maintenance costs, repair quality, or team productivity. How Success Will Be Measured
• SLA Compliance: Maintenance work orders completed within the established timeline, with a standard target of no more than 14 days.
• Budget Control: RAB accuracy and maintenance expenditure against approved budgets.
• Defect Reduction: Lower recurring defect rates, rework, and avoidable emergency repairs.
• Preventive Maintenance: Completion of scheduled maintenance and improved early detection of building issues.
• Team Performance: Improved productivity, technical capability, and independence of field teams. Ready to Make an Impact? Join Rukita and help us build a proactive, data-driven, and cost-efficient maintenance operation that keeps our properties performing at their best across Indonesia.