Finance - Billing Staff

2 weeks ago

Yogyakarta, Indonesia Mindo Management Solutions Full time

**Responsibilities**:

- Handle financial adjustment requests, including refunds, charges, invoices, credits, and payments.
- Manage cases through various payment method platforms.
- Ensure accurate and timely processing of billing adjustments and financial correspondence.
- Prepare and maintain tracking reports for financial adjustments and related activities.
- Support billing-related inquiries and provide clear resolutions in line with company policies.
- Collaborate with other departments to ensure smooth financial operations.

**Job Requirements**:

- Minimum Diploma in Economics, Accounting, Finance, or related field.
- Minimum 2 years of working experience in billing, finance operations, accounting, or a related field.
- **Strong verbal and written communication skills in English**.
- Detail-oriented with excellent organizational and problem-solving skills.
- Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets
- Willing to learn to use new software or tools (example: CRM)
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong teamwork and collaboration skills with a professional attitude.
- Flexibility to adapt to changing processes, tools, and business needs.
- **Must be willing to work on weekend shift (5 days of work, with 2 days off) and holidays when needed

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