Crisis Analyst

We’re looking for an ambitious and passionate team member based in the APAC region within the GMT+7 or +8 time zone (Indonesia, Thailand, Singapore, Malaysia etc.) to join our Real-Time Coverage team As a Crisis Analyst, you will use human curation to support our AI-first approach to alerts by gathering and corroborating social media chatter.

**Who we are**

Samdesk is a global disruption monitoring tool that delivers real-time crisis alerts powered by AI. We make sense of the world’s most valuable real-time data sources with the purpose to create a safer world. In 2021, Samdesk closed a $13.5M Series A and is proudly headquartered in Alberta, Canada with team members located all over the world. We are a growing team of dreamers and builders, passionate about building great products and services.

**The role & who you are**

The Samdesk platform is an AI tool that is not only the first to break the news but also provides the information and context needed by today's Fortune 500 organizations in their growing business continuity needs. You are an engaged and enthusiastic individual who is eager to deliver samdesk’s high standard of direct client alerts.
- You are interested in breaking news and current affairs and understand the value of social media newsgathering, fact-finding and verification.
- You are a skilled multi-tasker who is able to track several active threats at once and work in a busy breaking news environment.
- You take responsibility for maintaining attention to detail while working quickly.
- You are self-motivated and confident working independently and remotely as part of a diverse, globally distributed team.
- You have enthusiasm for all your projects and a willingness to be flexible and adapt to get the job done

**What you’ll do**
- You’ll be responsible for the quality of our data output (alerts, content, information), and ensuring that what customers see is timely and relevant.
- You’ll help us to understand which events are of higher impact and relevance to our customers, and use your experience and judgment to prioritize.
- You’ll be comfortable putting our clients’ information needs first during a crisis.
- You’ll contribute to shared resources to improve our content and information discovery processes and foster collaboration on the team.
- You’ll inform the rest of the team, in real time, on what’s happening, what they can expect, and how our customers might be impacted by it.

**We're looking for someone with**:

- A relevant degree (political science, international affairs, journalism etc) or demonstrated experience in preparing real-time reports or analysis for crisis management or in a newsroom environment
- Security Operations Center analyst, intelligence analyst, emergency dispatcher, breaking news/OSINT reporter etc

**Bonus points if you have**:

- Worked in the corporate security or intelligence industries
- Worked in a newsroom or OSINT environment
- Fluency in other languages (Particularly, Russian, Ukrainian, Mandarin, Turkish, and Arabic)

**What’s in it for you?**
- Work with a committed and passionate team of innovators at one of Canada’s fastest-growing startups
- We view this role as a career building opportunity as you’ll work with cross functional teams and the world’s most notable brands, selling a life-saving solution
- Competitive benefits package
- Opportunity to participate in our employee stock option plan
- A seat on the rocket ship - buckle up
- Applicants who do not submit a cover letter will not be considered. Tell us about you and why we should select you to interview for this role.

Diversity and Inclusion

samdesk is an equal opportunity employer committed to creating a safe, diverse and inclusive environment. We encourage qualified applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education levels to apply. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

First Peoples Acknowledgement

samdesk respectfully acknowledges that, being headquartered in Edmonton, we are situated on Treaty 6 and Region 4 territory, traditional lands of First Nations and Métis people respectively.

We respect the histories, languages, and cultures of First Nations, Métis, Inuit, and all other First Peoples of Canada, whose presence continues to enrich our community.

The city of Edmonton owes its strength and vibrancy to these lands, the diverse Indigenous peoples whose ancestors’ footsteps have marked this region, and the settlers from around the world who continue to be welcomed here and call Edmonton home.