Tiktok Shop

1 week ago

Jakarta, Indonesia TikTok Full time

Responsibilities

Manage the end-to-end process of acquisition and incubation of potential online merchants (including, but not limited to, leads generation, cold contact, onboarding and incubation).

Maintain high-quality service and collaboration with merchants to ensure a smooth onboarding experience.

Identify new collaboration opportunities that align with merchants' short-term and long-term development plans, ensuring seller participation in these initiatives.

Support the acquisition manager by providing ongoing seller support and training to improve sales performance via account management, and implementation of improvement plans.

Design and create promotional materials for various seller management initiatives.

Track seller progress and evaluate the impact of training and curriculum on performance.

Assist with internal operations and cross-functional projects, including project execution, document management, and information consolidation.

**Qualifications**

Minimum Bachelor's Degree or above

2-3 years of experience in seller community management, account management in e-commerce platforms, or e-commerce sales for brands.

Strong understanding of social media, e-commerce, and livestreaming, with in-depth knowledge of e-commerce businesses and campaigns.

Excellent communication, organizational, and time management skills; comfortable working in a fast-paced, dynamic environment.

Proficiency in Figma/Canva for graphic design and the ability to create short videos.

Fluent in both English and Mandarin Chinese.

Ability to work remotely with mínimal supervision.

**Job Types**: Full-time, Contract

Contract length: 6 months

**Education**

  • S1 (required)

**Experience**

  • seller community / account management in e-commerce: 2 years (preferred)
  • Figma/Canva for graphic design: 1 year (preferred)

**Language**

  • Mandarin (required)

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