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Account Support Coordinator

2 weeks ago


Medan, Indonesia Sinergi Performa Cipta Full time

Reporting line directly to team Lead
- Collaborate with City Ops Team, City Growth, & Marketing Team to execute merchant operational excellent, campaign strategy, & Marketing strategy
- Handling Middle - Top brands for respective city
- Reviewing and be responsible for own portfolio performance, as part of OKR/KPI
- Responsible for managing, updating, and reporting out performance (Call Plan & Monitoring )
- Ensuring to achieve OKR/KPI given
- Give insight on how the result of campaign ongoing & suggest/give feedback on how to make it better from two-way communication
- Convey feedback complain from merchants & act as 1st layer of problem solver
- Be the front face of GrabMart verticals, behave nicely and properly
- Make sure to understand all campaign ongoing & socialize to merchant
- Act as business consultant & consult on business plan to merchant as a mutual partnership between company and brands/merchants
- Good manner
- Execute/make sure all of central initiative/Project can be executed well infield & give insight on the feedback from field team

**Job requirement**:

- Minimum education S1 from any major
- Minimum experience 1 year in sales/account maintenance/account management

Jenis Pekerjaan: Penuh Waktu, Kontrak

Pendidikan:

- S1 (Diwajibkan)

Pengalaman:

- Sales: 1 tahun (Diutamakan)