Admin Sales

1 week ago

Yogyakarta, Indonesia Englishvit Full time

As an Admin Sales at Englishvit, you’ll manage sales operations, process orders, and provide excellent customer service Key Responsibilities: - **Customer Communication & Support**: Professionally respond to inquiries related to course offerings, pricing, and registration processes. Address customer issues and concerns promptly, maintaining a positive and helpful attitude. - **Data Entry & Record Management**: Maintain accurate and up-to-date records of customer data, course enrollments, and sales metrics using CRM systems or internal databases. - **Sales Reports & Documentation**: Generate and prepare sales performance reports, enrollment statistics, and other necessary documentation for internal reviews and decision-making. - **Administrative Support**: Provide general administrative support to the sales team, including scheduling meetings, managing calendars, and organizing documents. - Payment & Invoicing Coordination: Assist in processing payments, sending invoices, and coordinating billing inquiries to ensure a smooth transaction experience. - **Inventory Management (If applicable)**: Manage and track any physical course materials, ensuring sufficient stock and timely replenishment. - **Adherence to Compliance Standards**: Ensure that all customer interactions and data management practices comply with company policies and relevant industry regulations regarding privacy and data security. - A high school diploma or equivalent (GED) is required. A degree in business administration or a related field is preferred. - 1-2 years of experience in a sales support or administrative role, preferably within the education or e-learning industry, is highly desirable. - Ability to prioritize tasks, manage multiple responsibilities efficiently, and meet deadlines consistently. - Experience with office productivity software such as Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM systems (e.g., Salesforce, HubSpot) is an advantage. - Strong communication and interpersonal skills, with the ability to engage with customers in a professional, positive, and supportive manner. - Accuracy is critical when processing orders, managing data, and generating reports. - A meticulous approach is essential for this role. - Capable of identifying issues, resolving customer concerns, and improving processes when necessary. "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."

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