Product Manager

WHO WE ARE:
eigital is a dynamic, fast-paced company leading the industry with our innovative solutions. We value collaboration, curiosity, and continuous learning in our diverse work environment. We're seeking a driven, detail-oriented Associate Project Manager to join our team.

WHAT WE SEEK?

The Product Manager will play a critical role in the planning, execution, and delivery of projects to ensure they are completed on time and within budget. This role requires proficiency in project management software tools, specifically Jira, as well as excellent organizational and communication skills.

KEY RESPONSIBILITIES:

- Assist the project manager in defining the project scope, goals, and deliverables
- Collaborate with cross-functional teams to define project scope, goals, and deliverables
- Develop detailed project plans and monitor progress, using project management tools such as Jira
- Coordinate and communicate project status to stakeholders and management
- Identify project risks and develop mitigation strategies
- Assist in maintaining project budgets and resources
- Facilitate project meetings and ensure team members are updated on project developments
- Support the Project Manager in managing change requests and scope control
- Act as a bridge between the project teams and stakeholders
- Facilitate project meetings, document project progress, and report on project status to stakeholders
- Support project budget tracking and management

Required Qualifications:

- Bachelor's degree in Business Administration, Information Technology, or related field
- 2+ years of product management experience
- Proficiency in using Jira and other project management tools
- Proficiency in implementing Agile methodologies to manage project timelines, sprints, and deliverables effectively.
- Experience in strategizing and planning product roadmaps aligned with business goals and market needs. Ability to create comprehensive documentation outlining features, timelines, and priorities.
- Demonstrated leadership in fostering collaboration among cross-functional teams including development, design, marketing, and QA to ensure unified efforts and efficient product delivery.
- Strong technical skills and knowledge to understand and communicate technical requirements, challenges, and solutions effectively.
- Knowledge and advocacy for superior user experience (UX), integrating insights into design and functionality decisions to meet user needs and expectations.
- Critical thinking skills to analyze complex situations objectively, evaluate risks, and devise solutions that optimize product performance and user satisfaction.
- Proficiency in data analysis to interpret metrics, trends, and user feedback for driving informed product decisions and continuous improvement.
- Capability to conduct thorough research on market trends, competitors, and user needs to identify opportunities for product enhancement and innovation.
- Proven ability to employ problem-solving skills to address complex issues swiftly, mitigate risks, and maintain momentum in product development.
- Skill in managing multiple tasks and initiatives by effectively prioritizing activities based on strategic importance, resource availability, and market demands.

A PLUS IF YOU HAVE:

- Experience with Point of Sale (POS) systems, order management systems, and other restaurant-specific technology
- Familiarity with remote troubleshooting techniques
- Certification in project management and software tools
- Strong customer service orientation and the ability to manage relationships
- Ability to work independently and manage multiple tasks simultaneously
- Start-up experience (we love entrepreneurs)

WHAT WE OFFER:

- Full-time work schedule from office and home
- Competitive base salary with commission structure
- Comprehensive training programs and ongoing professional development
- Opportunity to work in an innovative, dynamic environment with a product that's leading the charge in restaurant technology

HOW TO APPLY:
If you think you have the spark and a constantly simmering pot of ideas, then submit your resume, links to your profiles or portfolio showcasing your skills and abilities, and a brief cover letter explaining why you are a good fit for this role.

ABOUT eigital:
eigital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Experience**:

- Product Manager: 2 years (required)