Cfcv/2025/054- Intern

Reference No. : CFCV/2025/054
Position Title : Internship
Duty Station : Surabaya Indonesia
Organization Unit : Surabaya Office
Type of Appointment : Internship
Report to : Programme Associate (Refugee Care)
Estimated Start Date : As soon as possible
Closing Date : 11 December 2025

Established in 1951, IOM is part of the United Nations System as the leading inter-governmental organization promoting humane and orderly migration for the benefit of all.
Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM missions in the world working on a wide range of activities in partnership with the Government of the Republic of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Counter-Trafficking (CT), Labour Mobility and Social Inclusion (LMSI), Disasters, Climate and Resilience (DCR), Immigration and Border Governance (IBG), Refugee Care, Migration Health, Migration Policy and Data Hub, and Resettlement and Voluntary Returns.

IOM Indonesia aims to ensure quality of care for refugees and asylum seekers referred to IOM by the Government of Indonesia according to applicable international humanitarian and human rights standards. The programme supports refugees through healthcare, education, basic needs, as well as to contribute to the increased protection of vulnerable subgroups, such victims of sexual and Established in 1951, IOM is part of the United Nations System as the leading inter-governmental organization promoting humane and orderly migration for the benefit of all.
Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM missions in the world working on a wide range of activities in partnership with the Government of the Republic of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Counter-Trafficking (CT), Labour Mobility and Social Inclusion (LMSI), Disasters, Climate and Resilience (DCR), Immigration and Border Governance (IBG), Refugee Care, Migration Health, Migration Policy and Data Hub, and Resettlement and Voluntary Returns.

IOM Indonesia aims to improve the quality of care for refugees and asylum seekers referred to IOM by the Government of Indonesia according to applicable international humanitarian and human rights standards. IOM also contributes to the increased protection of vulnerable subgroups of displaced persons, such as unaccompanied migrant children (UMCs), victims of sexual and gender-based violence, pregnant women, and the elderly, among others, through the establishment of referral mechanisms involving the active participation of specialized state and non-state service providers.

Under the direct supervision Programme Associate (Refugee Care) and overall supervision of Head of Field Office, based in Surabaya. The incumbent will be responsible for providing support for day-to-day implementation of health promotion and other implemented program activities in Surabaya.

Qualifications: Learning Objectives
Under the guidance of the Programme Associate (Refugee Care), participate in the implementation of the Refugee Care Unit and Health Care Unit programme, particularly in organizing events and support in Health program activities.
Provide support for the day-to-day implementation of programme activities in coordination with the Health Care Unit in Surabaya.
Co-facilitate general/non-clinical counselling sessions under the direction and supervision of the Health Care Unit.
To facilitate professional development, participate in the comprehensive case management process, guided and supervised by the Head of Field Office and Health Care Unit.
Maintain documentation and record-keeping for training sessions, meetings, and other Health Care Unit initiatives.
Support the Refugee Care and Health Care Unit in the collection and maintenance of data related to mental health and psychosocial support.
Provide assistance in protection-related activities, including awareness sessions and regular activities.
Provide assistance in the distribution and response management of Freshdesk tickets within the Complaints and Feedback Mechanism (CFM).
Provide support to the AVRR and the associated movement procedures.
Work closely with the Health Care Unit and Refugee Care teams to support data collection during field visits, coordinate with service providers, and participate in community meetings to enhance health information accuracy and program outcomes
Undertake any other related duties as may be assigned.

EDUCATION

Enrolled in the final academic year of a first university degree programme (minimum undergraduate school) in Public Health, Medical Health, Psychology, Social Welfare, Social Work, Education, or a related field from an accredited academic institution; or
Enrolled in a second university degree (graduate school/equivalent); or
Have graduated with a university deg