Engineering Manager

**About the Role**

Fasten your helmet and climb aboard if you’re ready to be our engineering manager. GoBiz Merchant Platform team in Indonesia and India provides solutions for merchants across Indonesia and other southeast Asian countries. The GoBiz merchant platform supports a massive network of small, medium, and large businesses.

The platform delivers a world-class merchant experience through multimodal surfaces on the mobile, web, and open APIs. The teams achieve this through the latest frontend architectures that enable internal product teams like GoFood and GoPay, to deliver rich experiences through the GoBiz surfaces.

The platform provides efficient and effective capabilities for cross-cutting concerns across multiple GoJek teams. Internal teams can hence focus on delivering profound experiences without reinventing capabilities. The platform teams invest in large-scale distributed event-driven systems with cloud-native frameworks to provide high-performance, stable, and operationally efficient systems.

**What You Will Do**:

- Coach and mentor the team to leverage the latest technologies and engineering practices.
- Partner deeply with business and product counterparts to ensure the most effective and smooth delivery of business goals.
- Work closely with other technology leaders to set up a technology charter balancing business and technology needs.
- Inspire a culture of ownership, continuous improvement, and accountability, focusing on data-driven and blameless retrospectives.
- Work with engineers to scale up the systems while balancing business priorities, technology, merchant experience, and operational rigor.
- Develop a collaborative & innovative culture that solves business problems with disruptive tech solutions.

**What You Will Need**:

- Must have a good experience in large-scale software development and agile delivery for over 10 years.
- Must have strong strengths in helping and guiding teams with large-scale system design with distributed event-driven systems.
- Must have at least 2+ years of experience leading small and mid-sized development teams.
- Must have experience and passion for world-class engineering practices and business agility.
- Have solid programming skills in at least one of Go, Java, or similar technologies.
- Be recognized for solid people leadership skills, including growing and guiding your team members.
- Passion for your team's mission and the self-starting personality to make things happen.
- Team development skills: ability to set a roadmap and goals for a team and every one of its members, delegate intelligently, guide engineers, deliver frequent and transparent feedback, work with team members to grow in their careers, and deliver results.
- Be a strong example for continuous learning with humility and commitment to servant leadership.

**About the Team**

The GoBiz Merchant Platform organization is a family of around 230+ people based across Jakarta, Yogyakarta, and India. The organization has many exciting well-rounded roles in strategy, technology, product management, business operations, sales, program management, and merchant care.

The team builds products and services that enable merchants to manage their business. For example, the Gobiz services help manage food delivery orders, accept payments, manage offline orders through a POS, etc. The gist of our role is to create an ecosystem of solutions to support millions of our merchants in the GoTo ecosystem to manage better and grow their businesses while enabling both internal and external product stakeholders to develop merchant-based solutions sustainably.

We are also the team inside of GoTo company who carry the responsibility to be the voice of Merchants to internal GoTo teams and drive continuous improvement related to product, process, and organization so we can collectively deliver high-quality products and services to our merchants.

We’re a tight-knit, high-functioning team who genuinely love what we do, bonded by a passion for serving SME entrepreneurs and a passion for life in general. We are a team of foodies, gamers, and movie nerds. When We are not working, you’d probably find us with our noses in books or our eyes glued to the TV screen watching the latest Korean dramas. We also prioritize self-care and wellness and are equally concerned with each others’ personal and professional developments.

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, an