Hostess @ Uluwatu

Please note that placement is at sister company: Lolita's Uluwatu / Suluban. Job Summary: The Restaurant Host is the first point of contact for guests and plays a crucial role in creating a welcoming atmosphere. This position involves managing reservations, greeting guests, and ensuring a smooth flow of the dining experience.

Key Responsibilities
: Guest Reception: Greet guests warmly as they enter the restaurant and provide them with a friendly and professional welcome. Seating Management: Manage the seating chart, assign tables, and ensure efficient seating to optimize restaurant flow. Customer Service: Address guest inquiries and concerns promptly and courteously, ensuring a positive dining experience. Communication: Collaborate with servers, kitchen staff, and management to ensure smooth operations and guest satisfaction. Cleanliness: Maintain a clean and organized host stand and dining area, ensuring a welcoming environment. Cash Handling: Process payments and manage the waitlist as needed. Event Coordination: Assist with planning and coordinating special events or large party bookings. Requirements:
- Comprehending with Quinos system, monitoring it daily, and informing the Venue Manager on the booking schedule
- Interacting with guests every day via the on-site phone (whatsapp). inquiries about events and functions will be a common part of the communication channels. any inquiries must be communicated directly to the executive chef and the manager on duty promptly.
- The capacity to receive queries about group reservations and carefully handle their needs. Please review the required management plan as there is a separate sop for group reservations.
- Understand the Lola’s standard operating procedures for reservations and handling guests.
- Understanding the Lola’s sequence of service
- Understanding all of Lola's food and beverage menu and daily and weekly specials
- Keeping conscious of the events we have scheduled in our calendar. comprehending the event brief and overseeing attendees or consumers during the event
- Understanding Lola's handbook, rules and regulations, and brand identity.
- The capacity to multitask and operate in a fast-paced environment.
- Fundamental mathematical abilities for monitoring the waitlist and processing payments.
- Basic math skills for handling payments and managing the waitlist.
- Flexibility to work evenings, weekends, and holidays as required.

Job Type
s: Full-time, Contract, Fresh graduate Contract length: 12 months Work

Location:
In person