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Product Associate

2 weeks ago

Jakarta, Indonesia Garena Full time

Jakarta Game Operations Experienced (Individual Contributor)

As a Product Associate, you are an individual who is passionate about building products and giving our users the best experience while playing our games. You will be responsible to run the daily live operations of the gaming product including localization, quality assurance, live environment handling, and operational evaluation but not limited to initiating and contributing to gaming product improvement projects.

**Job Description**:

- Do content localizations from English to Indonesia and conduct Localizations QA (LQA) to maintain localization quality
- Operate and maintain the daily operations of the gaming product such as live environment handling (including bugs and hacks), and operational evaluation.
- Conduct deep investigations into product health performance and live reports from users to ensure smooth product experiences.
- Interact with the market and consumers frequently to obtain required information and useful insights for a better product experience.
- Collaborate with both local and global stakeholders in solving various product-related matters.
- Develop impactful proposals for product improvement projects alongside the research and operational teams. Deliver acceptable results over other product-related ad hoc tasks as required.

Job Requirements
- Minimum a bachelor's degree from a reputable university (background in business-related or engineering field will be advantageous)
- Fresh graduates or young professionals with 1-3 years of working experience
- Passionate about games with basic knowledge of the gaming industry in Indonesia, preferably being familiar with popular games in the market
- Possess strong logical, analytical, and critical thinking abilities in identifying problems and coming up with effective solutions with great familiarity in excel and data analysis
- Excellent written and verbal communication skills along with the ability to effectively collaborate with cross-functional teams in both Bahasa and English language.
- Having a track record of working with meticulous works that require high attention of detail would be highly preferred