Ar Collection

6 days ago

Jakarta, Indonesia 3M Full time

Job Description:

- Internally, this position will be known as Customer Issue Resolution Analyst.
- Job Responsibilities:
- Process accounts and incoming payments in compliance with financial policies and procedures-
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data-
- Prepare bills, invoices and bank deposits-
- Verify discrepancies by and resolve clients’ billing issues-
- Facilitate payment of invoices due by sending bill reminders and contacting clients-
- Generate financial statements and reports detailing accounts receivable status-
- Handles customer inquiries/complaints of moderate scope and complexity such as product returns/exchanges, pricing issues, and suggests improvements to respective department(s)-
- Analyzes, recommends, and suggests alternative solutions to meet customer needs and/or account specific needs.-
- Generate and analyze report related to metric and provide root cause analysis on outlier data and identify potential improve actions.- Required Experience/Qualification:
- Has at least 3 years of relevant work experience in Account Receivables/Collection-
- Has solid understanding of basic accounting principles, fair credit practices and collection regulations. Proven ability to calculate, post and manage accounting figures and financial records-
- Has good hands-on SAP experience-
- Proficient in English and in MS Office especially advanced Excel-
- Customer service orientated, with strong negotiation skills-
- Has a high degree of accuracy and attention to details- #LI-DNI

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