Showroom Supervisor

**Position Title : Showroom Supervisor**

**Reports To : Sales Manager**

**Location : South Jakarta**

**Employee Type : Full Time**

**Job Summary**:
**Key Responsibilities**:

- Staff Management:

- Lead, motivate, and train the showroom team to achieve high performance.
- Assign tasks, prepare work schedules, and conduct regular team meetings.
- Provide ongoing coaching, supervision, and performance evaluations for staff.

2. Sales and Performance:

- Ensure monthly and annual sales targets are achieved or exceeded.
- Monitor and analyze sales performance and prepare accurate sales reports.
- Implement promotional activities and effective merchandising strategies to boost sales.

3. Operations and Maintenance:

- Oversee daily showroom operations and ensure compliance with company policies and procedures.
- Manage inventory, monitor stock levels, and ensure proper replenishment of products.
- Maintain the cleanliness, organization, and visual appeal of the showroom to create an inviting customer experience.

4. Customer Service:

- Ensure excellent customer service is consistently delivered by the showroom team.
- Handle customer inquiries and complaints professionally and effectively.

5. Financial and Security:

- Monitor and control showroom operational expenses to ensure cost efficiency.
- Manage cash handling, daily sales transactions, and financial reporting.
- Ensure proper implementation of security measures to protect company assets and personnel.

**Minimum Qualifications: Requirement**:

- Minimum Bachelor’s Degree (S1) in Business Management, Marketing, or related field.
- At least 3 years of experience as a Supervisor or Team Leader in showroom or retail operations, preferably in furniture or household products.
- Strong leadership, communication, and interpersonal skills.
- Good understanding of retail sales operations, merchandising, and inventory control.
- Analytical ability to evaluate sales performance and generate reports.
- Excellent customer service and problem-solving skills.
- Able to work under sales targets and deadlines.
- Detail-oriented, responsible, honest, and result-driven.
- Willing to work on weekends or public holidays (shift schedule) when required.

Chenyu Group, positioned as a Superhub of China-Indonesia Industrial Cooperation, is strategically committed to becoming a “Full-Spectrum Enabler of Cross-Border Investment.” The Group aims to build a vital bridge for two-way industrial collaboration between China and Indonesia. Anchored in Indonesia’s economic heartland and empowered by China’s advanced manufacturing capabilities, Chenyu adopts a trinity model of “Industry as the foundation, Digitalization as the wing, and Finance as the lifeline” to reshape regional industrial synergy. Focusing on three core sectors—infrastructure, energy, and digitalization—Chenyu has established a multi sector presence across Indonesia. At the same time, the Group is constructing a dual-track trade ecosystem that integrates Chinese industrial output with Indonesian consumer markets, forming a comprehensive platform for both industrial supply chains and consumer goods. Leveraging AI-driven risk control, acentralized digital operations platform, and multi-currency settlement systems, Chenyu has built a robust ecosystem with three-dimensional enabling power—across policy, enterprise, and capital—to enhance the efficiency and security of Chinese enterprises going abroad. Guided by the principle of “With Chinese Manufacturing in One Hand and Indonesian Opportunities in the Other,” Chenyu Group is committed to being the preferred partner for Chinese enterprises expanding into ASEAN markets.