Software Technical Support

**OVERT SOFTWARE SOLUTIONS LTD** **Moodle Technical Support Engineer** PURPOSE OF ROLE: As a Moodle Technical Support Engineer, your primary responsibility is to provide comprehensive first and second-line support for our diverse range of customer Moodle Virtual Learning Environments (VLEs). Operating within a Linux environment, you will play a crucial...

Requirements: - Bachelor degree in computer science or information technology. - Prior experience in tech support, desktop support, or a similar role. - Attention to detail and good problem-solving skills. - Excellent interpersonal skills. - Good written and verbal communication. - Minimum 2 years experiences in the same field ( IT Technical Support ). IT...

**G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are...

**Requirements**: - Experience in IT Technical Support Banking - Min 2 Years Experience - Working System: WFO - Shifting Time - Can work from client's office (office located in Jakarta) **Field support services**: - Windows services; Monday to Friday, 08.00 - 17.00 WIB - To provide maintenance and operation services of the hardware support. - Software...

**Job Description**: - Carry out installation and testing of equipments hardware or software - Carry out investigating and diagnosing network problems - On a day to day basis responding in a timely manner to technical issues - Report the results and progress of work to team leader - Making documentation of work - Providing technical support across...

About the job: Red Hat's Global Customer Success team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Jakarta, Indonesia. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red...

Software AG is the software pioneer of a truly connected world. Since 1969, we’ve helped 10,000+ organizations turn data into decisions. Our industry-leading suite of integration & API management , IoT & analytics and business transformation products creates a flow of data between people, departments, systems, and devices. _We connect people and...

**Responsibilities**: - Execute SQL queries for data checks and issue investigation. - Collaborate with Product, IT, and Operations teams to resolve tickets efficiently. - Maintain and update technical documentation using Notion, Jira, or ticketing tools. - Perform API endpoint testing using Postman. - Provide technical support to internal users and...

**Location: Jakarta** **Job Responsibility**: - Install hardware and software for PCs, Laptops, Switch Hub, Routers, Microtic, and Printers - Install OS, standard software and supporting software required by users - Troubleshoot laptops, PCs and printers **Qualifications**: - Bachelor’s degree in Informatics Engineering / Management Informatics /...

**Responsibilities**: - Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues. - Monitoring all project to ensure it runs smoothly involves a series of steps and best practices. - Conducting investigations and making decisions regarding devices that are Offline...