Call Center Representative

19 hours ago

Jakarta, Indonesia Influx. Inc Full time

We’re continuously looking for detail-oriented and thoughtful people in **Indonesia** to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000 people around the world.

**Duties**
- You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers.
- Coordinate effectively with peers and your manager

**Your commitment**
- _Fluency in **English**, spoken and written communication. Able to communicate comfortably with native speakers._
- Excellent communication skills.
- Personal integrity and conscientiousness.
- Strong orientation on task completion, results, and strategic goals.
- Team player.
- Continuous learner.
- Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
- Have your own laptop.
- Noise-canceling headset.

**Benefits**
- The flexibility of working from home without having to go to the office
- An international and diverse work atmosphere
- Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment

Seniority level: Fresh graduates may apply

Employment type: Full-time only, 44 hours per week.

If you're the one that we're looking for, hit Apply We'd like to have a chat with you : )

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