Engineering and Technology
3 days ago
DepartmentEngineering and Technology- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed the most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do. Browse our Engineering and Technology team openings to see how you can make an impact with us. - Overseeing IT support including resource planning and management of in-house Tier-1 IT Helpdesk and Tier 2 IT Support teams to pre-defined Service Level Agreement (SLA) - Manage operational procedures to ensure compliance with applicable policies and performance measures - Support IT asset management functions including procurement/purchasing, receiving, deployment, management (inventory tracking and reporting), and disposition - Prepare and review all service level & operation Metrics and KPI scorecards for service delivery - Overall management and driving continuous innovation and expansion of company IT support management and participation in technology initiatives and projects throughout the organization - Establishes relationships with technology-related vendors including initial vendor selection, SLA & contract negotiations, and ongoing vendor management - Act as a technical and management escalation point for troubleshooting complex issues in IT Service Delivery contexts - Continually reviews the effectiveness of IT delivery and seeks to optimize the value of ITSM/ ITIL - Acts as a trusted advisor, builds and maintains relationships with other IT leaders and business stakeholders to develop a clear understanding of business needs, and is able to respond with the agility required to address changing business priorities **Requirements**: - 8 or more years of experience managing IT helpdesk & support for large, international organizations with strong IT operations acumen, including cross-domain knowledge - 3 or more years of leadership responsibilities. Preferably proven experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring constant support - Strong knowledge & experience in the life-cycle management of IT operations assets, such as procurement, deployment/ distribution, management, and disposition. - Exceptional documentation skills and attention to detail for documentation (design documentation, processes/procedures, environment diagrams, etc.). - Eagerness to learn and work outside your technology and responsibility comfort zone. - Exposure to and understanding of ITSM/ITIL frameworks and agile methodology (Scrum, Kanban, etc) and their working tools. - Exposure to and understanding of remote monitoring & management (RMM) tools such as Zabbix, Grafana, ManageEngine, Solarwind, Cloudwatch, etc - Experience administering and supporting users with Windows and macOS environments. - Experience implementing and maintaining asset management tracking solutions.
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System Engineer
2 weeks ago
Jakarta, Indonesia Shopee Full timeDepartmentEngineering and Technology- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...
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Engineering and Technology
3 days ago
Jakarta, Indonesia Shopee Full timeDepartmentEngineering and Technology- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...
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Engineering and Technology
5 days ago
Jakarta, Indonesia Shopee Full timeDepartmentEngineering and Technology LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...
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Engineering and Technology
3 days ago
Jakarta, Indonesia Shopee Full timeDepartmentEngineering and Technology- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...
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Engineering and Technology
7 days ago
Jakarta, Indonesia Shopee Full timeDepartmentEngineering and Technology LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...
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Banking-as-a-service Technology Lead 8746
1 week ago
Jakarta, Indonesia AMK Technology Sdn Bhd Full timeEDUCATION Key-in the required educational background / level required for the Job - Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field. - 10+ years of experience in technology leadership roles within banking, fintech, or digital banking. - Expertise in BaaS platforms, cloud computing (AWS, GCP, or Azure), API...
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Ai Technology Innovation Lead
1 day ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeSoftware Engineering - Architect and develop backend services with Node.js (TypeScript, Express, NestJS) and Python (FastAPI). - Design and maintain microservices, REST APIs, and cloud-native apps using Azure technologies (Azure Functions, App Services, MSSQL, Cosmos DB, Blob Storage, Queue Storage). - Manage CI/CD pipelines and containerized deployments...
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Automation Engineer
1 week ago
Jakarta, Jakarta, Indonesia PharmEng Technology Full time 900,000 - 1,200,000 per yearAutomation EngineerPharmEng Technology is seeking a qualified Automation Engineer to join our growing team. This role is ideal for an experienced professional with a strong background in mechatronics, electrical, or electronic engineering, and demonstrated expertise in automation systems within regulated industries such as pharmaceuticals, consumer products,...
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IT Engineer
3 days ago
Jakarta, Indonesia Ultimate Technology Solution Full timeIT Engineer - Radio & Electronics (Jakarta) **Company**: PT. Ultimate Technology Solution **Location**: Jakarta, Indonesia - We are seeking a highly skilled and motivated IT Engineer with a strong background in radio and electronics to join our growing team. - This multifaceted role combines your expertise in radio and electronics with providing...
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Engineering and Technology
5 days ago
Jakarta, Indonesia Shopee Full timeDepartmentEngineering and Technology LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...
