Principal, Enterprise Architect

3 days ago


Jakarta, Indonesia Salesforce Full time

Job Category

Sales

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

**Role Overview**

As an Enterprise Architect, you will play a pivotal role in driving business transformation and delivering exceptional customer success through strategic use of Salesforce technologies. You will serve as a trusted technology and transformation advisor to some of the largest and most complex enterprise customers in the region.Our Enterprise Architects partner closely with clients to align their business priorities with technology roadmaps, guiding them on their digital transformation journey using the Salesforce platform. We proudly embody the Salesforce values**:Trust, Customer Success, Innovation, Giving Back, Equality, Wellness, and Transparency**.

**Your Responsibilities**:We are seeking experienced Digital Transformation Enterprise Architects to join our team. You will be embedded with key customers as a strategic advisor, delivering enterprise-level insights and guiding them across the Salesforce solution portfolio. This role requires a thought leader with deep curiosity for technology and broad industry expertise—someone who can look beyond the Salesforce platform and connect deeply with each client’s environment and strategic goals.

**Your Impact**:With the support of a comprehensive onboarding program—including certifications and internal enablement—you will quickly become a trusted Salesforce expert. As a successful Enterprise Architect, you will:

- Serve as a trusted technology advisor to some of the most significant companies in the region.
- Demonstrate and deepen your technical expertise through impactful conversations at the C-suite and all organizational levels.
- Build strong, trust-based relationships with key sponsors, stakeholders, and team members.
- Shape and influence digital roadmaps and transformation programs by bringing in industry-leading innovations and technology trends.
- Mentor and influence diverse teams, including customers, partners, and internal stakeholders.
- Contribute to broader organizational goals by building strong relationships with both internal and external partners.

**Basic Requirements**
- A genuine passion for business transformation through technology.
- Deep understanding of and responsiveness to customer needs, with a strong commitment to their success.
- Proven experience delivering enterprise solutions (especially those involving stakeholder lifecycle management) within major software domains (e.g., CRM, Data, AI).
- Ability to operate independently and thrive in a distributed, collaborative environment.
- Outstanding interpersonal, communication, and stakeholder management skills.
- Demonstrated ability to rapidly learn new technologies.
- Strong skills in content creation, facilitation, and executive-level presentations.
- Bachelor’s degree in a technical field, or equivalent combination of education, training, and experience

**Preferred Qualifications**
- Architectural experience across a broad range of technologies including CRM, Data, AI, Integration, and Middleware.
- Background in enterprise consulting and experience leading complex technology implementations.
- Strong ability to build and maintain trusted relationships with C-level stakeholders.
- Hands-on experience designing and delivering enterprise solutions on the Salesforce Platform.
- Deep industry knowledge in one or more of the following: Financial Services, Telecommunications, Public Sector, Travel & Hospitality, Retail, etc.
- Willingness to travel up to 50%

**Ringkasan Peran**

Sebagai Arsitek Perusahaan, Anda akan memainkan peran kunci dalam mendorong transformasi bisnis dan mencapai kesuksesan pelanggan yang luar biasa melalui penggunaan strategis teknologi Salesforce. Anda akan bertindak sebagai penasihat teknologi dan transformasi yang terpercaya bagi beberapa pelanggan perusahaan terbesar dan paling kompleks di wilayah ini. Arsitek Perusahaan kami bekerja sama erat dengan klien untuk menyelaraskan prioritas bisnis mereka dengan peta jalan teknologi, membimbing mereka dalam perjalanan transformasi digital menggunakan platform Salesforce. Kami dengan bangga mengemban nilai-nilai Salesforce: Kepercayaan, Kesuksesan Pelanggan, Inovasi, Memberi Kembali, Kesetaraan, Kesejahteraan, dan Transparansi.

Tanggung Jawab Anda: Kami mencari Arsitek Perusahaan Transformasi Digital berpengalaman untuk bergabung de



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