IT Support L2

**PT. Ganendra Paraka Satria (Ganendra Solutions)** adalah perusahaan Headhunter & penyedia tenaga kerja alih daya (outsourcing) yang dimana saat ini sedang membutuhkan **IT Network Support L2 **dengan kualifikasi: **Kualifikasi**: - Pendidikan mínimal Sarjana (S1) dalam ilmu komputer atau bidang terkait - Minimal 5 (lima) tahun pengalaman yang relevan...

Job Summary The NGPAM L2 Engineer will provide operational support and optimize privileged access security solutions. This role involves troubleshooting, configuring, and managing NGPAM solutions while working with IT security teams to mitigate risks and enforce least privilege principles. Key Responsibilities 1. Incident Management & Support - Act as L2...

Responsibilities:Diagnose, troubleshoot, and resolve complex hardware, software, and network issues.Manage and maintain systems such as Active Directory, DNS, DHCP, and VPN connections.Perform root cause analysis and provide permanent solutions for recurring incidents.Create and maintain technical documentation, troubleshooting procedures, and user...

L1 Security AnalystResponsibilitiesMonitor security alerts and events from SIEM and other security tools.Perform initial triage and analysis of security incidents to determine severity and impact.Escalate verified incidents to higher-level analysts (L2/L3) or relevant teams for further investigation.Assist in the containment and remediation of security...

Key ResponsibilitiesComplex Troubleshooting: Act as the highest level of technical escalation for L2 incidents, diagnosing and resolving complex, non-routine issues across a broad spectrum of AWS services (e.g., EC2, S3, RDS, VPC, Lambda, IAM, EKS/ECS, CloudWatch, Route 53).Root Cause Analysis (RCA): Conduct in-depth analysis for major incidents to identify...

FIM L2 Engineer is responsible for the deployment, configuration, and maintenance of Tripwire's FIM solutions to ensure the integrity and security of an organization's systems and data. This role involves monitoring critical files for unauthorized changes, conducting security assessments, and collaborating with IT and security teams to uphold compliance and...

Kami membuka kesempatan bagi Anda yang berpengalaman untuk bergabung sebagai **IT Support**. Kami mencari individu yang memiliki kemampuan kepemimpinan teknis, problem-solving yang kreatif, serta menguasai berbagai teknologi terkini. **Responsibilities** - Troubleshoot hardware & software issues - Setup/maintain workstations, user accounts - Document...

We are seeking an experienced XDR L2 Engineer to enhance our cybersecurity operations. This role requires expertise in threat detection, incident response, and security analytics using Trend Micro’s XDR platform. Key Responsibilities 1. Threat Detection & Incident Response - Monitor and analyze security alerts from Trend Micro XDR. - Investigate advanced...

Job Description:Analyze customer needsProvide solutions and give recommendations to the customer according to their needsPreventive and corrective maintenanceMonitoring network, collaboration and security deviceResponsive servicesEnsure continued smooth operation of the network infrastructure, minimize network downtime usersProactively monitor and analyze...

Kami membuka kesempatan bagi Anda yang berpengalaman untuk bergabung sebagai **IT Support**. Kami mencari individu yang memiliki kemampuan kepemimpinan teknis, problem-solving yang kreatif, serta menguasai berbagai teknologi terkini. **Responsibilities** - Troubleshoot hardware & software issues - Setup/maintain workstations, user accounts - Document...