IT Helpdesk

2 weeks ago

Jakarta, Indonesia eCEOs Full time

REQUIREMENTS
Bachelor of Information Technology/Information System
- Having experience as Helpdesk/SME
- Has the initiative to solve problems and coordinate with another team
- Having good communication skills
- Available position: 5 slots
- Project-Based: Jakarta - Indonesia
RESPONSIBILITIES
To monitoring the incidents/requests
- To carry out handling/investigation/escalation of incidents and incoming requests
- To handling add / edit / delete user-id
- To provide PC / Laptop / Printer troubleshoot guides

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