F&b Attendant

2 weeks ago

Jakarta, Indonesia Hiringmaps Full time

F&B Attendant
This position is responsible for delivering a friendly, fast, Accurate, and efficient food and beverage service to our guests, ensuring exceptional service standards is maintained according to our guests' expectations.
What’s in it for you:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like

Planet 21

What you will be doing:

- To welcome, smile, and greet our guests before they were great you.
- Suggest and professionally upsell Food and beverage products.
- To serve all our guests & colleagues fast, efficient, accurate service.
- Attend and accommodate guests' reasonable requests and ensure all queries are responded to promptly and on time.
- To be knowledgeable about the menu and information about the food and beverage offering available to answer guests' questions.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained.
- Set up, clear, and promptly service tables after use to ensure that guests can be seated promptly.
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction and ensuring that any guest complaints and comments are reported to management.
- Ensure all cash, charge, float, and till procedures are carried out according to agreed procedures.

Your experience and skills include:

- High School Diploma
- Previous service experience is an asset
- Knowledge about the Point-of-Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Basic Food Safety Certificate
- Arabic Speaking is an advantage
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, always remain calm and courteous

**Salary**: From Rp7,000,000 per month

Application Question(s):

- Are you willing to work in qatar?

**Experience**:

- F&B: 2 years (required)

**Language**:

- English (required)

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