Supervisor Retail, E-Commerce

6 hours ago


Tangerang, Banten, Indonesia PT Khabib Kreasi Mandiri Full time
Jabatan

Supervisor E-Commerce & Digital Marketing


Tujuan Jabatan

Mengawasi operasional penjualan online dan eksekusi digital marketing untuk meningkatkan omzet, traffic, dan konversi.


Tugas & Tanggung Jawab (Operasional)
E-Commerce / Marketplace
  • Mengelola operasional marketplace (Shopee, Tokopedia, dll)
  • Upload & optimasi produk (judul, foto, deskripsi, SEO marketplace)
  • Mengatur harga, stok, promo, voucher, dan campaign
  • Monitoring order, chat pelanggan, pengiriman, dan komplain
  • Menjaga performa toko (rating, response time, cancel rate)
Digital Marketing (Eksekusi)
  • Menjalankan iklan digital (Meta Ads, Google Ads, TikTok Ads)
  • Koordinasi konten harian (feed, story, katalog, video pendek)
  • Monitoring performa iklan (CTR, CPC, ROAS dasar)
  • Support campaign marketplace & launching produk
Analisis & Reporting
  • Laporan penjualan harian, mingguan, dan bulanan
  • Analisis produk laku & tidak laku
  • Evaluasi efektivitas promo & iklan
Koordinasi Tim
  • Mengatur tugas admin marketplace & CS
  • Briefing harian & evaluasi performa tim
  • Koordinasi dengan gudang & finance terkait order online

Kualifikasi Teknis
  • Pengalaman min. 2 tahun di e-commerce / digital marketing
  • Terbiasa kelola marketplace (Shopee / Tokopedia)
  • Paham dasar iklan digital & promo marketplace
  • Target oriented & terbiasa dengan data

KPI Utama
  • Pertumbuhan omzet online
  • Conversion rate & ROAS
  • Rating toko & response time
  • Efektivitas campaign marketplace


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