Customer Service

1 week ago

Cirebon, West Java, Indonesia PT Centra Kosambi Jaya Full time 6,000,000 - 8,000,000 per year
Customer Service (Marketing Team)

Penempatan: Penempatan Cirebon

Status: Full Time

Deskripsi Pekerjaan:

  • Melayani pertanyaan pelanggan terkait produk dan layanan melalui chat, telepon, atau media sosial.
  • Melakukan follow up calon pelanggan (leads) dan menjaga hubungan baik dengan pelanggan lama.
  • Membantu tim marketing dalam kegiatan promosi dan penawaran produk.
  • Mencatat dan melaporkan aktivitas komunikasi pelanggan serta hasil follow up.
  • Mendukung pencapaian target penjualan tim.

Kualifikasi:

  • Pendidikan minimal S1 (diutamakan jurusan Ilmu Komunikasi, Manajemen, atau Bisnis).
  • Pengalaman minimal 1 tahun di bidang Customer Service, Telemarketing, atau Marketing Support.
  • Memiliki kemampuan komunikasi yang baik, ramah, dan persuasif.
  • Mampu menggunakan komputer, Microsoft Office, dan media sosial.
  • Berorientasi pada target dan kepuasan pelanggan.
  • Penempatan Cirebon

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