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Data Analyst

2 weeks ago

Surabaya, East Java, Indonesia HAVANNA FAMILY REFLEXOLOGY Full time

About the role

HAVANNA FAMILY REFLEXOLOGY' is seeking a talented Data Analyst to join our dynamic team in Surabaya, Jawa Timur. As a Data Analyst, you will play a crucial role in driving data-driven insights and strategic decision-making within our Technology, Information & Communication department. This is a contract position, offering the opportunity to contribute to the company's growth and innovation efforts.

What you'll be doing

  1. Process, analyze, and visualize business and operational data (revenue, transactions, branch performance).
  2. Prepare periodic business performance reports (monthly, quarterly, annual) that are concise and management-ready.
  3. Develop executive summaries highlighting key trends, achievements, risks, and improvement areas.
  4. Conduct YoY, MoM, and cross-branch performance analysis.
  5. Provide actionable insights and recommendations to improve business effectiveness and efficiency.
  6. Collaborate with cross-functional teams (including IT) to support business improvement initiatives.
  7. Staying up-to-date with the latest data analysis techniques and technologies

What we're looking for

  1. Bachelor's degree in Statistics, Mathematics, Accounting, Actuarial Science, Economics, Information Systems, or a related field.
  2. Strong proficiency in Excel / Google Sheets (minimum intermediate level); experience with SQL, Power BI, Tableau, or similar tools is a plus.
  3. Ability to analyze large datasets, including trend analysis and basic forecasting.
  4. Strong analytical thinking, detail-oriented, and able to clearly communicate insights to non-technical stakeholders.
  5. Good understanding of business processes and operational performance.
  6. Able to work independently as well as collaboratively across teams. Adaptability and the ability to thrive in a dynamic, fast-paced environment.
  7. Prior experience as a Data Analyst / Business Analyst / Reporting Analyst is a plus (fresh graduates are welcome to apply with relevant portfolios).
  8. Willing to work under a 3–6 month contract.

What we offer

At Havanna Family Reflexology, we are committed to providing our employees with a fulfilling work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our company culture is one of service from the heart, empathy-driven teamwork, and professional excellence.

About us

Havanna Family Reflexology is a family reflexology founded in 2016. Currently, it has 7 outlets spread across East Java & Tangerang: 4 outlets in Surabaya, 1 outlet in Sidoarjo, 1 outlet in Malang, and 1 outlet in Gading Serpong. With years of experience, Havanna has always been committed to providing the best service and personal care so that customers can experience their wholesome rest.

Apply now to become our next Data Analyst and be a part of our exciting journey