Operational Manager

7 days ago

West Jakarta, Indonesia BIOTA Smart Home Full time

Opportunity

As an Operational Manager for our Clubhouse Brand - Padel based in Jakarta, you will oversee and optimize the day-to-day operations of our padel facilities. Your leadership will ensure that our clubhouse provides a top-notch experience for players and visitors, while driving operational efficiency and supporting our brand's growth within the community.

Responsibilities

  • Oversee daily operations of the clubhouse, ensuring exceptional service and facility maintenance.
  • Develop and implement operational policies and procedures to promote efficiency and safety.
  • Manage staff recruitment, training, and performance evaluation processes.
  • Coordinate scheduling and planning of events, tournaments, and community engagement activities.
  • Monitor financial performance, including budget management and cost controls.
  • Build strong relationships with members, players, and local communities to enhance the clubhouse's reputation.
  • Analyze operational data and feedback to continually improve service delivery and guest experience.
Requirements
  • Minimum of 5 years of experience in operations management, preferably in sports or recreational facilities.
  • Bachelor's degree in Business Administration, Sports Management, or a related field.
  • Strong leadership and team management skills with the ability to inspire and motivate staff.
  • Excellent organizational and multitasking abilities.
  • Strong analytical skills and proficiency in financial management.
  • Exceptional communication and interpersonal skills to build rapport with diverse groups.
  • Passion for sports, particularly padel, is a plus.
  • Ability to work flexible hours, including evenings and weekends as needed.

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