SVN/2026/001 - Programme Assistant, Jakarta

Reference No. : SVN/2026/001

Position Title : Programme Assistant

Duty Station : Jakarta

Organization Unit : Migration Health

Classification : G-4

Type of Appointment : Special Short-Term Contract

Report to : National Psychiatrist Officer

Estimated Start Date : As soon as possible

Closing Date : 15 January 2026

Established in 1951, IOM is part of the United Nations System as the leading inter-governmental organization promoting humane and orderly migration for the benefit of all.

Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM missions in the world working on a wide range of activities in partnership with the Government of the Republic of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Counter-Trafficking (CT), Labour Mobility and Social Inclusion (LMSI), Disasters, Climate and Resilience (DCR), Immigration and Border Governance (IBG), Refugee Care, Migration Health, Migration Policy and Data Hub, and Resettlement and Voluntary Returns.

Regular migration pathways enable people to move to, enter, and stay, temporarily or permanently, in a given State in ways that are authorized by the law of that State and international agreements to which it is a party. IOM's work on facilitating regular pathways involves efforts to support States in establishing new regular pathways, help expand and implement existing ones and enhance regular pathways for better impact. Regular pathways are put into practice through a broad range of interconnected implementation mechanisms and interventions throughout the migration cycle. These can include, but are not limited to, documentation and legal identity services, visa systems, protection needs and vulnerability screening, health and social services, ethical recruitment processes, skills training and recognition, integration and safe and dignified return and reintegration support.

As part of its assistance to refugees in Indonesia, IOM supports and work with partners in advancing Complementary Labour Pathways (CLP) programme through engagement with potential private sector employers in other countries and supporting activities to enhance such opportunities through vocational and educational programmes. The programme additionally explores other pathways such as education including international students' scholarships and related programmes that may be potential to be accessed by refugees in Indonesia.

Under the overall supervision of the Chief Migration Health Officer (CMHO) and the direct supervision of the National Psychiatrist Officer in close coordination with Programme Associate the successful candidate will be responsible for assisting the Unit of the Health Insurance for the beneficiaries under the refugee care programme, working closely with the Health Care team in the field, as well as the programme team and Resource Management Unit, and other related duties of the work by the Migration Health Unit (MHU) in Indonesia.

Responsibilities: Responsibilities and Accountabilities

Assist in the implementation and monitoring of health insurance (HI) activities under the RCA.

Retrieve, compile, summarize, and present information/data on the HI and related activties.

Monitor budget; verify availability of funds; obtain necessary approval and update budget related information on HI.

Support administrative coordination of implementation, involving liaison with relevant staff and HI interlocuters to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.

Draft status reports, identifying shortfalls in delivery and bringing them to the attention of the supervisor and CMHO.

Draft correspondence, reports, briefing notes, graphics, statistical tables, presentations and other forms of documentation.

Organize meetings, workshops and training sessions.

Respond to general information requests and inquiries on HI; set up and maintain files/records.

• Perform other related duties as assigned

Qualifications: Education

School diploma with four years of relevant experience; or,

Bachelor's degree in Nursing, Public Health, Administration Management/ Medical Administration, or a related field from an accredited academic institution with at least two years of relevant working experience or related fields from an accredited academic institution with two years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database .

Experience

Indonesian national with good knowledge of, and experience in project administration implementation and operational;

Working with refugees/migrants in a medical setting is an advantage;

Experience working or liase with health insurance is an advantage

Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage

Skills

Demonstrated accuracy in handling and reporting medical data

At least an intermediate level of MS office skills;

AI prompting

Organizational skills;

Communication skills

Languages

IOM's official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM's competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 1)

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization's goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.

Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.