Supervisor Klinik

Requirements :

• Minimum education: Bachelor's degree in any field
• At least 2 years of experience as a leader/manager in a store
• Experience as an operations manager/supervisor or clinic/hospital PIC is preferred
• Proficient in spoken and written English
• Strong negotiation skills
• Proficient in MS Office, especially MS Excel
• Willing to be assigned to any Happy Dental branch

Jobdesc :

• Supervise employees effectively and appropriately.
• Implement and monitor Standard Operating Procedures (SOPs) to ensure smooth operations.
• Develop and execute online and offline marketing strategies.
• Enhance brand awareness.
• Manage patient data and prepare reports.
• Review the work of receptionists and nurses.
• Monitor and control the stock of clinic supplies, including products, materials, equipment, and other necessary items.
• Act as a liaison between the clinic owner, the clinic team, and across clinics.
• Create monthly schedules for nurses and receptionists.
• Maintain good relationships with mall management or relevant institutions.
• Prepare employee attendance records for each branch.
• Handle clinic licensing processes such as SIK, doctor SIP, and nurse SIP.
• Prepare daily, weekly, and monthly revenue or sales reports for the branch.
• Be responsible for the operational activities at the assigned clinic.
• Be responsible for the growth of the branch's sales every month.
• Meet monthly targets as set by management.
• Must maintain a pipeline of at least 5 school prospects per day through presentations and introducing products to schools or companies.
• Submit weekly pipeline reports to the Area Manager, including updates on the status of prospects (Queries, Bookings, and Realizations).
• Calculate dentist and employee fees