IT Business Analyst Insurance

2 weeks ago

Jakarta, Jakarta, Indonesia MiTech Full time
  • Gather, analyze, and document business requirements from insurance stakeholders
  • Translate business needs into functional requirements, user stories, and process flows.
  • Analyze and document insurance business processes such as policy administration, underwriting, claims, billing, and customer management.
  • Collaborate closely with Product Owners, Developers, QA, and Project Managers throughout the SDLC.
  • Prepare and maintain Business Requirement Documents (BRD), Functional Specification Documents (FSD), and other related artifacts.
  • Support SIT/UAT by preparing test scenarios, reviewing test cases, and validating results.
  • Facilitate workshops, discussions, and requirement clarification sessions with stakeholders.
  • Identify gaps, risks, and improvement opportunities in existing insurance systems and processes.
  • Ensure solutions comply with regulatory, security, and internal insurance policies.
  • Support change management activities and production deployment readiness.

Minimum Qualifications

  • Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.
  • Minimum 3 years of experience as a Business Analyst in Financial Services Industry (FSI), preferably Insurance.
  • Strong understanding of insurance business processes (policy, claims, underwriting, billing).
  • Experience in documenting BRD, FSD, user stories, and acceptance criteria.
  • Experience working in Agile/Scrum and/or Waterfall project environments.
  • Familiar with SDLC and requirement management processes.
  • Strong analytical, problem-solving, and communication skills.
  • Experience collaborating with technical teams and non-technical stakeholders.
  • Good verbal and written communication skills in English.

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