Billing Executive

3 days ago


Jakarta, Jakarta, Indonesia ITCAN Pte Ltd Full time

O2C Billing Associate – Logistics Industry

Location: South Quarter Building, Tower C, Jakarta

Work Model: Onsite

Working Hours: 9:00 AM – 6:00 PM (Jakarta Time)

Language: English (Mandatory) – hiring managers are non-Indonesian

About the Role

We are looking for an O2C Billing Executive to support billing operations for a global logistics client. This role focuses on generating, correcting, and distributing customer invoices and billing documents, ensuring accuracy and compliance with defined scope and guidelines.

Key Responsibilities

  • Generate customer invoices, debit notes, and credit notes.
  • Send invoices electronically and, for Indonesian customers, print and dispatch hardcopy invoices via post/courier.
  • Process incoming customer billing requests and issue copies of original invoices when required.
  • Make corrections on billing documents for non-government customers.
  • Coordinate with internal teams to ensure accurate billing data.
  • Maintain documentation and follow strict scope boundaries (no collections, no government-client interaction).

Out-of-Scope (Important)

This role will NOT involve:

  • Debt collection or issuing receipts/kwitansi.
  • Responding to customer queries on past-due invoices.
  • Any interaction with government clients or SOEs.
  • Preparing or submitting communications (including MoM) to customers.

Qualifications

  • Diploma or Bachelor's degree in Accounting, Finance, Business, or related fields.
  • 1–3 years of experience in billing, invoicing, O2C, finance operations, or BPO (fresh graduates with relevant internships are welcome).
  • Strong English communication skills.
  • High attention to detail and accuracy.
  • Proficiency in MS Excel; experience with ERP systems is a plus.
  • Able to work fully onsite and comfortable with process-driven, repetitive tasks.

Why Join Us

  • Work with a global logistics client
  • Stable, structured, and process-oriented role
  • Opportunity to build experience in O2C and finance operations

Job Type: Contract

Contract length: 12 months


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