Reservations Officer
6 days ago
About Peponi Travel
Peponi Travel is an adventure travel company that connects people deeper with destinations through authentic, local-style experiences. Peponi combines traveler comfort and local authenticity to create journeys that go beyond tourism.
What is an Reservation Officer?
A Reservation Officer at Peponi ensures all trip reservations, ticketing processes, and operational logistics run seamlessly: from flight booking coordination to rooming lists and supplier communication. You'll be the backbone ensuring every journey starts smoothly.
Responsibilities
• Handle and confirm all travel reservations (flights, hotels, trains, etc.)
• Manage ticket issuance, changes, and coordination with airlines
• Prepare rooming lists and coordinate with local suppliers and partners
• Support trip operation documentation and communication before departure
• Monitor operational timelines to ensure readiness for each departure
• Collaborate with Operation Lead and Visa Team for smooth guest preparation
• Maintain updated records and reports on all assigned trips
Qualifications
• Minimum 1–2 years of experience in travel operations or ticketing
• Strong attention to detail and problem-solving skills
• Familiar with GDS systems or airline booking platforms (advantageous)
• Able to write and communicate in proper English & Bahasa Indonesia.
• Excellent communication and organizational skills
• Able to work efficiently under deadlines and in dynamic environments
• Passionate about travel and delivering great guest experiences
Benefits
• Competitive monthly salary Rp5,500,000 - Rp6,500,000
• BPJS Ketenagakerjaan & Kesehatan
• Wellness & paid time off
• Culture & personal development support
• Annual company outing and trip experiences
Why Peponi
At Peponi, you don't just work — you grow, explore, and contribute to meaningful travel experiences. Join a team that values integrity, continuous improvement, and working from the heart.
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