Reservations Officer

6 days ago


Kembangan Jakarta, Indonesia Peponi Travel Full time

About Peponi Travel

Peponi Travel is an adventure travel company that connects people deeper with destinations through authentic, local-style experiences. Peponi combines traveler comfort and local authenticity to create journeys that go beyond tourism.

What is an Reservation Officer?

A Reservation Officer at Peponi ensures all trip reservations, ticketing processes, and operational logistics run seamlessly: from flight booking coordination to rooming lists and supplier communication. You'll be the backbone ensuring every journey starts smoothly.

Responsibilities


• Handle and confirm all travel reservations (flights, hotels, trains, etc.)


• Manage ticket issuance, changes, and coordination with airlines


• Prepare rooming lists and coordinate with local suppliers and partners


• Support trip operation documentation and communication before departure


• Monitor operational timelines to ensure readiness for each departure


• Collaborate with Operation Lead and Visa Team for smooth guest preparation


• Maintain updated records and reports on all assigned trips

Qualifications


• Minimum 1–2 years of experience in travel operations or ticketing


• Strong attention to detail and problem-solving skills


• Familiar with GDS systems or airline booking platforms (advantageous)


• Able to write and communicate in proper English & Bahasa Indonesia.


• Excellent communication and organizational skills


• Able to work efficiently under deadlines and in dynamic environments


• Passionate about travel and delivering great guest experiences

Benefits


• Competitive monthly salary Rp5,500,000 - Rp6,500,000


• BPJS Ketenagakerjaan & Kesehatan


• Wellness & paid time off


• Culture & personal development support


• Annual company outing and trip experiences

Why Peponi

At Peponi, you don't just work — you grow, explore, and contribute to meaningful travel experiences. Join a team that values integrity, continuous improvement, and working from the heart.


  • Operations Officer

    1 week ago


    Kembangan, Jakarta, Indonesia Peponi Travel Full time 4,000,000 - 8,000,000 per year

    What is an Operation Officer (Reservation & Ticketing)?An Operation Officer at Peponi ensures all trip reservations, ticketing processes, and operational logistics run seamlessly - from flight booking coordination to rooming lists, product quote and supplier communication. You'll be the backbone ensuring every journey starts smoothly.Responsibilities•...

  • Reservation Officer

    1 week ago


    Jakarta, Indonesia Veranda Residences Jakarta Full time

    Reservation Officer - Min. D3/S1 from related fields - A few years experience in your interested role - Great communication skill and enjoy working in fast-paced team environment "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada...


  • Jakarta, Indonesia AMODA Full time

    **About The Role**: As a Front Office Expertise at AMODA’s Properties, responsible for managing all the reservation inquiries and ensuring that all guests are provided with exceptional customer service also work closely with other departments, such as housekeeping and maintenance, to ensure that guest needs are met and that the hotel is operating...


  • Jakarta, Jakarta, Indonesia Pullman Hotels & Resorts Full time 20,000,000 - 40,000,000 per year

    Company DescriptionIn the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked...


  • Jakarta, Jakarta, Indonesia PT Apex Nusantara Indo Full time 10,000,000 - 20,000,000 per year

    Responsibilities;Perform reserving process each month, identify significant issue, and create the summary report.Develop and improve tools to support reserving exercise and Communicate the reserve figures with other stakeholder in technical team (UW, Reinsurance, Claims) and Risk ManagementPerform analysis of claim handling expense, Risk margin, Reinsurance...


  • Jakarta, Indonesia Kuoni Tumlare Full time

    **About Kuoni Tumlare**: At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours,...


  • Jakarta, Indonesia SMC GROUP Full time

    Pendidikan Minimal D3, diutamakan jurusan Pariwisata - Lebih disukai memiliki pengalaman dibidang Ticketing dan Reservasi (Tiket Pesawat, Hotel dan Kendaraan) Min. 2 tahun - Menguasai Sistem Ticketing GDS Amadeus, Sabre dan ALTEA. - Terbiasa dengan proses ticketing (Issued, cancellation dan refund airline ticket). - Terbiasa menangani reservasi Hotel dan...


  • Jakarta, Indonesia Shangri-La Hotels Full time

    SHANGRI-LA HOTEL, JAKARTA **MAIN RESPONSIBILITY**: To provide the highest level of service to promote customer satisfaction / retention while optimizing booking opportunities. **REQUIREMENTS**: Due to work pass restrictions, only Citizens of Indonesia (WNI) shall be considered. Excellent in English (oral and written). Fluent communication in Mandarin...

  • Office Supervisor

    1 week ago


    Jakarta, Jakarta, Indonesia ASM Global Full time 28,000,000 - 70,000,000 per year

    COMPANY OVERVIEW:LEGENDS & ASM GLOBALTwo powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.Legends brings a 360-degree, data-driven...

  • Office Supervisor

    1 week ago


    Jakarta, Indonesia ASM Global Full time

    COMPANY OVERVIEW: LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree,...