Store Supervisore L'Occitane

1 day ago

Surabaya, East Java, Indonesia PT Asia Bandar Alam Full time
  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets
  • Organize and distribute staff schedules
  • To make sure mechanic support is implemented well by each BA in counter
  • Make sure pricing is correct (regular / promotion price)
  • Evaluate on going the mechanic support, promotion activity
  • Oversees receipt and verification of incoming shipments; ensures materials are unloaded, stored, and verified according to policy
  • Communicate daily result such as numbers of customer walk in, closing customer, the reason of purchase cancellation, sales achievement daily and versus target
  • Delegates fulfillment of customer orders to staff; maintains inventory database when orders are fulfilled.
  • Ensure products are clean and ready to be displayed, window and VM to be alligned with brand standard and marketing calendar
  • Recruit, coach, counsel, discipline, evaluate BA performance and train employees such as communication skill, cross-sell skill
  • Liase with Brand executive in counter of the store needs such as: ATK, product- tester- sample replenishment and return, marketing collateral in counter such as POP, blotter, paper bag, etc
  • Monitor competitors promotion (Dept. Store Concept)
  • To analize customer database and delegates BA to contact, follow up and build long term relationship with customer database

Requirements:

  • Minimum 3 years experience as Store Supervisor, preferably from beauty industry or high-end brand that have loyal customer base.
  • Good in Microsoft Excel
  • Have sense of commerciality, analytical skill, and strategical thinking
  • Highly motivated and committed
  • Eager to work hard, honest, and responsible
  • Able to lead a team

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