AVP Integration Solution

Job Summary

• Lead coordination and discussion for making decision related to domain strategy, budgetary, solution, implementation plan under the domain
• Lead coordination to build high level plan under the domain and lead development of more detailed plan
• Review and monitor execution of the plan
• Review and provide approval for solution and plan under the domain
• Provide feedback to DH for architecture strategy, end to end architecture plan, budget planning, etc.

Job Description

Domain

• Integration (ESB Middleware, RVS, Order FF, Product Catalog, API Management) solutioning

Strategic Planning

• Translate the Company, Group, Division Vision, Mission, and Strategy into the domain work plan
• Provide and clarify the domain objectives for the team
• Establish the domain KPI based on organizational scorecard
• Manage the domain's budget based on work-plan and control the utilization/realization of it In order to ensure specific domain operates on budget and help contribute to organizational goals

Solution Development

• DEFINE and PROVIDE Solution Architecture in COLLABORATION with Related Team.
• DEVELOP effective and efficient solutions, which is represented by the value of proposed solutions in terms of investment and cost of resources required, of the requested use-cases from respective users within the expected time and the desired business outcomes. The solutions should incorporate end-to-end design impacts to system capacity, system features and capabilities, system performance and availability, system operation, business process, operational process, SLA, customer experience, and all IT Service Design aspects.
• DEVELOP project timeline and resources plan to execute the solution development and deployment

System capacity management

• EVALUATE system utilization based on periodic report from Operation Team.
• TRANSLATE business requirement into system capacity requirement.
• DEFINE capacity expansion plan according to capacity requirement.

System design and architecture improvement

• EVALUATE current system design and architecture, aligned with Group reference architecture, and benchmark with best practice at the same industry.
• DEVELOP the best practice design and architecture as a target reference architecture for Indosat
• PLAN for design and architecture improvement towards efficient and effective and ready for digital experiences

System performance management

• EVALUATE current system performance based on input from respective stakeholders including business and technology.
• TRANSLATE business performance and customer experience into system and services performance SLA/KPI.
• PLAN and DEVELOP program and initiatives for achieving target performance

Budgetary Plan and Sourcing Process

• DEVELOP use-case of the proposed solution to represent the value of the proposed solution (investment, business outcomes, assumptions made, payback period)
• INITIATING annual budgetary plan which includes new capabilities, capacity expansion, features enrichment and system transformation.
• SUPPORT for budget approval process incorporation with another related team
• SUPPORT for sourcing process including development related documentation (TOR, TE, and others)

Technology Strategy and Standardization

• KEEP UP with global trends and technology update.
• DEVELOP and MANAGE the technology plan and standards.
• DEVELOP principles and selection method accordingly for the best and most suitable Partner and Technology.

Supporting Project Execution

• SUPPORT project implementation
• MONITOR project implementation

Education

Minimum bachelor's degree (S1) in telecommunication / computer science / computer engineering, preferable Master Degree (S2) with major study in Informatics

Experiences

Has experience at minimum 8 years in telecommunication industry, especially in Integration (Middleware) technology design and solution.

Skills

General Skills:

• Excellent communication in both Bahasa Indonesia and English.
• Excellent technical writing and reporting.
• Excellent presentation and persuasion skill capabilities.
• Excellent knowledge of telecommunication business in general.
• Excellent understanding in general and specific business process within the business users.
• Excellent knowledge of IT system in detail and technology roadmap

Specific Skillset (Domain)

• Has an excellent knowledge on Middleware: API Gateway, Enterprise Service Bus, Event Driven Architecture, Order Management (Boomi, Apigee, Tibco, Oracle, Apache Kafka, Confluent, MuleSoft Platform)
• Has an excellent knowledge of Provisioning System, Order Capture Management and Product Catalog
• Hands-on development skills across Middleware platforms (Boomi, Apigee, Tibco, Oracle, Apache Kafka, Confluent, MuleSoft Platform, Microservices with Containerization architecture)
• Advanced Knowledge on some language programing such as Java, Erlang, etc.
• 5+ Years' Experience on middleware platform
• Has experience and excellent knowledge on Modern Application Development Landscape: Container Centric, PaaS
• Has experience and knowledge on Monolithic and Microservices Architecture to support system integration
• Has good knowledge of Customer Apps, Customer Management and CRM
• Has good knowledge on Digital Solution: API Monetization; IoT; Digital Customer Touch Point; Digital Marketing
• Strong in Agile practice, service-oriented environment and better development practice.
• Good knowledge of agile methodology and framework like Scrum, Kanban, XP, Crystal, FDD.
• Good knowledge about Agile techniques like user stories, continuous integration, ATDD, TDD, continuous testing, pairing, automated testing, and Agile games.
• Ability to take decision and commitment to deliver product on time.
• Has a good knowledge on Business Support System for Telco Services
• Has a good knowledge in ISS (Infrastructure) in the area of server, storage, database, container, cloud, & virtualization, backup system, desktop, local/wide area network, data center and disaster recovery.
• Has a good knowledge in IT application and system design, database design and infrastructure design.
• Has a good knowledge in Business Process Framework (eTOM), Application Framework (TAM) and Information Framework (SID), IT Service Management (ITIL).

Leadership Competencies

• Work Standards
• Continuous Improvement
• Planning and Organizing
• Business Awareness
• Building Positive Working Relationships
• Decision Making
• Continuous Learning
• Customer Excellence

Technical Competencies

• AI / Advanced Analytics Enablement
• Security Operations and Threat Management
• Project, Program and Portfolio Delivery
• DevOps, CI/CD and Automation
• API and Integration Engineering
• IT Governance, Risk and Compliance
• Product Management and User Experience
• Business and Technology Strategy
• Software and Application Development
• Cloud Architecture and Platform Engineering
• Infrastructure Operations and Site Reliability
• Cybersecurity Architecture and Governance

Specific Technical Competencies

• Technical Competencies Telecommunications Business Strategy Planning & Roadmap Development Technical Specifications & Standardization IT Domain General Working Knowledge IT Infrastructure General Working Knowledge
• API Gateway, Enterprise Service Bus, Event Driven Architecture , Order Management Provisioning System, Order Capture Management and Product Catalog Digital Solution: API Monetization; IoT; Digital Customer Touch Point; Digital Marketing Modern Application Development Landscape: Container Centric, PaaS Hands-on development skills across Middleware platform End to End Technical View Risk management

Behavioral Competencies

• Effective Decision Making
• Networking & influencing
• Ownership, Drive & Engagement
• Change Agility
• Teamwork & collaboration
• Effective Communication
• Workplace Ethics
• Customer Focus
• Learning & growth Mindset