Customer Service Representative

4 days ago

Denpasar, Bali, Indonesia Easyrent Bali Full time

Company Description

We are Car Rental Company in Bali

Role Description

This is a full-time on-site role for a Customer Service Representative located in Denpasar Area, Bali. The Customer Service Representative will be responsible for answering customer inquiries, resolving issues, and providing information about our services. They will ensure customer satisfaction by promptly addressing concerns and providing excellent support. The role includes handling customer feedback and maintaining a positive customer experience. The job also to fetch Customer at the airport until they receive the alocated car.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Experience in enhancing Customer Experience and resolving customer complaints
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in a team environment
  • Strong problem-solving skills and attention to detail
  • Prior experience in the rental or hospitality industry is a plus
  • High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous

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