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Assistant Store Manager

2 weeks ago

Jakarta, Jakarta, Indonesia Valiram Full time

Industry:
Fashion, F&B

Role Overview

As an Assistant Store Manager, you will act as the Store Manager's right hand in overseeing daily boutique operations. This role focuses on driving sales performance, ensuring a premium shopping experience for every customer, and supporting the development of the team.

Key Responsibilities

Operational Support

  • Assist the Store Manager in planning and executing daily store operations.
  • Handle administrative tasks, cash handling, stock control, and daily reports.
  • Ensure the boutique complies with brand guidelines and visual merchandising standards.

Sales & Performance

  • Contribute to achieving sales targets and KPIs.
  • Support clienteling initiatives to build long-term customer relationships.
  • Monitor team performance and provide feedback to enhance productivity.

Team Leadership & Development

  • Motivate, coach, and support the team to deliver outstanding customer service.
  • Assist in training team members on products, SOPs, and selling skills.
  • Act as a role model in professionalism and service excellence.

Customer Experience

  • Deliver personalized, premium service to every customer.
  • Resolve complex customer situations promptly and effectively.
  • Maintain a warm, luxury, and professional boutique environment.

Requirements

  • Minimum 2–3 years of retail experience (
    luxury, premium F&B, or fashion background preferred
    ).
  • Proven leadership skills with experience supervising a team.
  • Strong sales orientation with a track record of meeting targets.
  • Excellent communication skills and passion for customer service.
  • Flexibility to work retail hours, including weekends and public holidays.

Benefits

  • Competitive salary and performance-based incentives.
  • Career growth opportunities within a global luxury brand.
  • Employee discounts

Only suitable candidates will be proceed.