Relationship Officer
4 days ago
What you'll be doing
- Proactively manage a portfolio of existing client accounts, ensuring high levels of customer satisfaction and retention
- Identify and pursue new business opportunities through effective prospecting and networking
- Provide tailored financial solutions and advice to clients, collaborating with internal teams to meet their needs
- Maintain detailed records of client interactions and actively monitor account performance
- Support the development and implementation of sales strategies to achieve targeted business goals
- Represent the bank at various industry events and client meetings
- Contribute to the continuous improvement of customer experience and sales processes
What we're looking for
- Bachelor's Degree in Finance, Business, or a related field
- Minimum 1-3 years of experience in a sales or account management role, preferably in the banking industry
- Strong relationship-building and customer service skills, with the ability to understand and anticipate client needs
- Excellent communication and presentation skills, both verbal and written
- Proven track record of achieving sales targets and delivering exceptional results
- Familiarity with financial products and services, as well as a good understanding of the local Makassar market
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