Product Manager
2 weeks ago
We are seeking a visionary and execution-focused Product Manager to lead the design, development, and growth of our Umrah application. The ideal candidate will bridge the gap between user needs (the pilgrims), business objectives (viability and growth), and technological feasibility. You will be the owner of the product roadmap, ensuring every feature aligns with our guiding principle: "To empower every pilgrim's sacred journey with intelligently designed, ethically managed, and seamlessly accessible technology." This role is critical in transforming a complex, often opaque, travel process into a simple, trusted, and deeply personal digital experience.
Responsibilities- Own the full product lifecycle of Gentari Go, from ideation and requirement definition to delivery, iteration, and performance measurement;
- Work closely with designers, developers, and internal stakeholders to translate user and business needs into well-scoped product requirements, prioritise effectively, and deliver high-quality features on time;
- Balance the needs of both external users and internal teams by designing workflows and tools that enable operations, customer service, and administration functions to support great user experiences;
- Define clear success metrics and use analytics platforms to monitor performance and guide product decisions;
- Translate business goals and user insights into actionable product documentation including PRDs, release notes, and rollout plans, and coordinate UAT/internal testing and market launches;
- Collaborate across teams including Marketing, Customer Success, and Operations to ensure a seamless end-to-end user journey;
- Track delivery timelines, dependencies, and related budgets while ensuring internal processes and approvals are managed smoothly;
- Minimum 4 years of hands-on product management experience in a tech or digital-first company, preferably focused on consumer mobile applications.
- Demonstrated ability to ship consumer-facing mobile products while working closely with developers and design teams.
- Prior experience using analytics tools Google Analytics, with the ability to work independently with data to generate insights.
- Strong understanding of agile methodologies and product release cycles.
- Comfortable working in fast-paced, agile environments typical of startups or technology product teams.
- Excellent communication and stakeholder management skills.
- Strong presentation and storytelling skills, with the ability to distill complex information into clear, concise slides.
- Experience managing a product that successfully launched and scaled across both iOS and Android platforms simultaneously.
You might be a good fit if you have:
- Experience with Hajj or Umrah, or deep functional knowledge of the religious tourism and pilgrimage ecosystem.
- Experience in hospitality or travel industries.
- Comfortable with ambiguity and fast-changing priorities.
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